Hear This and Notifications


Userlevel 3
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For some reason this tab has changed to Notifications page, and the great recommendation stream is nowhere to be found. How do I switch to Hear This in the most recent app version?

236 replies

Userlevel 4
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Hi,
about year ago option "Hear this" disapeared from Android, today "Hear this" is not avaiable on web player? Why? It is great option and when it lacking making Deezer less funkctional for me. What happened with this functionality?
Userlevel 3
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I really miss that rich recommendations feed. Need your opinion.
Userlevel 2
I am also very disapointed. It is my favourite feature about Deezer compared to Spotify or any other.

Flow is not as essential. It never helped me find any good discoveries as "Hear this" does.

Hope it will came back
Userlevel 1
I really hope this is just temporary and not a permanent change. I'd much rather have albums recommended to me than a random playlist of songs, so that I can give a new artist a proper listen. I've found some really interesting music through the Hear This section.

One of the main problems I have with the Discover Flow is that most of the playlists generated are full of things I either know I don't want to listen to at the moment, or that I know I don't like already. It doesn't give that same ability to find something I've never even heard of before.
Userlevel 3
I use "Hear This" everyday! None of the the other options e.g. Browse, Deezer Recommends etc, are useful as they are just popular etc music and not tailored to my listening choices.

I have loved Deezer up to now, but the removal of "Hear This" is extremely disappointing. One of the highlights of my day is to find new listening pleasures and this has now been lost.
Userlevel 2
hear this is gone with no warning from deezer.com. wtf deezer. what do i pay my money for? big big dissapointment.

Userlevel 2
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Hey deezer I need it back!
Userlevel 4
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This option and Flow (in this order) were reasons for I chose Deezer, not Spotify or Tidal. It has to come back, to Android too.
Userlevel 2
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Hear this needs to come back.
This feed differentiates Deezer from other streaming services and has me hooked for several years now.
Disabling it is very disappointing and just makes me want to walk away from Deezer.

Please Deezer let us keep on discovering new artists and new music through this great feature.
Userlevel 2
Deezer Team, another disappointed customer, BIG TIME! "Hear This" feature was the main reason why I chose Deezer over other platforms.

Please put it back on web and mobile apps as well. Please!!
Userlevel 4
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"Hear this" was stand out and I chose Deezer not other streaming service. If you have decided remove it, could you explain us what was base of this decision? Maybe we cannot understand and there are grounds to remove it? Lack communication and answers from Deezer's staff doesn't look professional.
Userlevel 1
It's so disappointing to see no answers from Deezer staff on this thread or on the few others asking the same question(s): why did 'Hear this' disappear'? Is it an accident? is it definitive? as paying users, shouldn't we be informed when a favourite feature of ours is removed?
As many of us already mentioned, we like Deezer because we love music, and as music lovers, we enjoy albums, not just popular tracks or (uninteresting) playlists.
Deezer is (was?) able to recommend great albums, and I could discover great artists almost every day thanks to this feature. This is only feature that convinced me it was worth paying for this service. If it's gone, then you can draw your own conclusions...
Userlevel 1
Where is the "Hear this" option gone on web player?! I already missed it on OIS, but was maintaining myself in the webplayer. But now it's also gone there! The option helped me allot by discovering new music or artists that i didn't know. Please make te option availeble again. And no, the flow option is not the same, because it's a playlist that deezer cerated.
Userlevel 1
Where are the old Notifications with new bands and singers related with my choice of music?
it's was the reason I choose Deezer over another streaming service
Userlevel 1
Please bring back other users play lists. I used to find so much new music from people who had colected weird and wonderful things you could never find by searching alone. Since the loss of this I think deezer has really lost out as a a place to hear NEW music already released without the usual radio playlists or old favourites. Bring back 'suggested playlists' PLEASE!!!
Userlevel 1
I'm with the rest. Give us back Hear This WITH playlists suggestions.

The new flows are OK, but in NO WAY replacement for the Hear This recommendations.
They will never be on par with user curated playlists. Never.

I even wonder why you left the Notifications section in the app, it's so well hidden that no one but really tenacious power users can find it, and it's content is now totally useless.

It's been months since beta users first complained about this situation and nothing has changed, we are not heard at all !
If you don't care about user feedback and only trust your own team, why even bother with beta-testers ?
Userlevel 2
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To the developers, support team, & others at Deezer: Thank you for bringing back "Hear This", much appreciated!
Userlevel 1
The best feature of this app is finally back, I was about to cancel my account! Thank you for hearing us
Userlevel 1
Great feature was a new selection of hear this items suggested for my music type every time I turned Deezer on which showed in Notifications
Where has it gone? Replaced by a list of old album releases. No good at all. If not changed or improved may be moving to another
Streaming service. Not happy. Can anyone help please?
Userlevel 1
I'm with the rest. Give us back Hear This WITH playlists suggestions.

The new flows are OK, but in NO WAY replacement for the Hear This recommendations.
They will never be on par with user curated playlists. Never.

I even wonder why you left the Notifications section in the app, it's so well hidden that no one but really tenacious power users can find it, and it's content is now totally useless.

It's been months since beta users first complained about this situation and nothing has changed, we are not heard at all !
If you don't care about user feedback and only trust your own team, why even bother with beta-testers ?


+1

In my case I rarely use the flow tab. The few times I played the suggested playlists I really didn´t like the selection.

The Hear This feature was brilliant and the only one that made me get a Family plan over other providers like Spotify.

I will definitely leave Deezer if this is not reinstated. How hard can it be?
Userlevel 2
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As I've already said in another comment, but I think it's worth repeating here: I felt that "Hear This" offered me much better suggestions (including albums!) that matched my musical taste much better than Flow did. It's almost as if they used another algorithm. To me Flow sounds like giving me my own favorites half of the time, and a seemingly random selection of today's hits the other half. I used the desktop version more than the mobile version, just to have "Hear This".
Userlevel 4
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Whaaaaat?? Are you serious?? You removed the "Hear This" section - on purpose?? I thought it was a glitch and now I see this.

Seriously, this is one of the reasons I recommended Deezer to so many friends. And I love the new desktop app, and the mobile is fine (even though notifications are 2 months old and not working) - however - "Hear This" was the main way I found new artists and albums on Deezer.

"Hear This" is how I discovered SO many good music. And sorry, but Flow is often flawed (pun intended). Why? Because it keeps feeding me the most popular music and artists, instead of actually paying attention to what I listen to.

Now, before telling me I need to give it time to learn, I have been using Deezer for some years now and mostly listen to a mix of alternative/jazz/ambient music. Guess what, Flow keeps feeding me the same middle-of-the-road songs all over again, peppered with some of my favourite tracks.

"Hear This" was MUCH better at taking into account what I listen to and like, and it actually gave me control over that, also it was more ALBUM focused, while Flow is focused on PLAYLISTS. Yeah, everything's a playlist today - except that it isn't.

I am really dissappointed.

P.S. I work in the IT industry, on software development. When we deprecate features, it's either they're not used at all (doubt this is true in this case), or we THINK we are offering something new and better (again, not the case here). HOWEVER, sometimes, we learn that what we had WAS better. And when this happens, we tend to reverse course and go back. It is the reasonable thing to do. I hope you see it like this as well.
@Dilarang @Stan B What issue do you mean exactly? As I mentioned earlier, the bug with notifications not being updated for days or weeks was fixed. If you still have that problem, I'm happy to pass it on to the team so that they can look into it.

If you are talking about the fact that the notifications look different now and are not equal to the hear this feature on browser, this is not a bug, but intended for now. I have and will pass on feedback regarding this to the team but can't promise anything as this is not a bug.

I hope you understand that :)

Anja, this is a lie.. or some sort of confusing.. The bug wasn't really fixed. Did you see any positive feedback from someone who wrote here about his problem?? ANY positive? Do you understand that with such an attitude Deezer extremely loosing paid subscribers?) Does Deezer care?)) .. Ah yes, me too. The same stuff. Notifications instead Hear This in my IOS app... App de/reinstall didn't help.. Do I have to attach some screenshot for you to trust me the bug is not fixed?)) It seems just like a funny chat with Anja and friends, not the Deezer support.
Sincerely, your 3-years fan.
On my desktop computer I noticed that deezer has finaly reintroduced the ‘hear this’ function.
But sadly I can not find it on my smartphone app yet.
Since I use my phone to play Deezer anytime anyplace, I realy miss this function.
I used it very very often to discover new music, and the function ‘flow’ does not offer me the same functionality. ‘flow’ only repeats songs i already liked combined with mainstream hitparade songs wich I rarely like. It does not give me the same possibility to discover forgotten albums or leeser known albums.
Will ‘hear this’ come back in mobile apps in the future?

.......for me this function was what made Deezer better than other music apps.
The topic is classified as solved, but as long it has not returned to my phone this topic is not solved at all!!!!!
Userlevel 1
Dear Deezer Team,

while listening to a great recommendation from the Hear This section on my Mac right now, I again got so damn frustrated about Deezer's decision to remove this essential product proposition from your mobile applications. While I'm still having 3 tickets open with your support team wondering whether this is a bug or a conscious decision, I cannot understand whatsoever how you can not offer this feature to your mobile users anymore? The new recommendation section is perhaps a nice add-on but it clearly cannot substitute Hear This which is also one of the primary reason for why I have signed up for the service.

Whoever in Deezer is responsible for this decision (product team, user experience team, etc.) you should be wondering whether those people are marking the right decision on behalf of the organization. Please change this asap as I don't want you to go the same route SoundCloud did :(

Cheers,
Chris



+1 here! I'm almost giving up on Deezer. What were you thinking when you removed your only best feature against the competition?

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