Hear This and Notifications



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@robert.j.middleton I moved your comment to this topic, as it was already discussed here. We'll soon launch a new Flow + Recommendations feature, which is why the Notifications are not looking as they used to in the past. :)
Anja - customers don’t want that they want the hear this / notifications feature back. Why not give us what we want?
Having read and followed all of this discussion, the decision to turn off the Hear This feature in the mobile apps makes no sense whatsoever. Unless there is some glaring technical barrier to implementing this, it seems like shooting yourself in the foot with your user base.

When Spotify, Apple Music and all the other music services are absolutely hammering music recommendations it seems to be a sure way to kill your business. I am sure that people in their droves have already left Deezer for other services without bothering to check up on why personalised recommendations have disappeared, let alone signing up to make a comment or vote on this thread.

I actually looked at the web app and the recommendations are just a basic call to the Deezer API that produces a list of recommendations. It's still there, just not implemented on mobile. Which makes me think that there's something else going on in the Deezer tech team - a decision that can't be reversed? What conspiracies can we think up? In the meantime I think I'll check out some of the other services…

Hear this feature was the standout reason for choosing it over competitors with it gone why hang around?
@CofFX the reason I'm not going just yet is because I've been with Deezer so long and I trust them knowing my music tastes based on several years of playing.

If, as @Anja mentions, a new Recommendations service is in the works, I might be persuaded to stick around. Is there any ETA for this? If it's not coming soon I will certainly consider moving...
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@CofFX the reason I'm not going just yet is because I've been with Deezer so long and I trust them knowing my music tastes based on several years of playing.

If, as @Anja mentions, a new Recommendations service is in the works, I might be persuaded to stick around. Is there any ETA for this? If it's not coming soon I will certainly consider moving...
@CofFX the reason I'm not going just yet is because I've been with Deezer so long and I trust them knowing my music tastes based on several years of playing.

If, as @Anja mentions, a new Recommendations service is in the works, I might be persuaded to stick around. Is there any ETA for this? If it's not coming soon I will certainly consider moving...


We don't have an exact ETA to share yet, but yes, it's coming very very soon 🙂
@Anja @CofFX that's very exciting, and reassuring. I hope it's available across all platforms! Machine-learning recommendations seem to be the cornerstone of a good digital music service these days ????
The last to-hear album was offered 2 months ago. On website it still suggests.
I pay money for using Deezer and one of the key pros doesn't work
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@Frannie sorry about that, we're working on it! Check the answers above, there are more missing this feature ;)
🤙🏼
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Hi there, like we've been mentioning for a while now, the hear this was gone from the mobile app because the way we present recommendations was being redesigned and it's finally here! The Flow tab was launched today and is now available for all users. Check out the article that explains more here and let us know what you think on the comments there. We hope you all enjoy it 🙂
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Hi there, like we've been mentioning for a while now, the hear this was gone from the mobile app because the way we present recommendations was being redesigned and it's finally here! The Flow tab was launched today and is now available for all users. Check out the article that explains more here and let us know what you think on the comments there. We hope you all enjoy it :)

Well Ana, i like the new Flow Tabs, but that doesn't fix the problem, that there is no Info in the Android App whatsover, when a "liked" Artist releases an new Album, track, etc.
Why was that removed out of the App? Or will we get this Info otherwise?
In Addition the new Flow Tab doesn't suggest Albums, it just suggest tracks.
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Well Ana, i like the new Flow Tabs, but that doesn't fix the problem, that there is no Info in the Android App whatsover, when a "liked" Artist releases an new Album, track, etc.
Why was that removed out of the App? Or will we get this Info otherwise?In Addition the new Flow Tab doesn't suggest Albums, it just suggest tracks.


You will still get album recommendations on the notifications (The little bell when you're on My Music) and hear this is available on web and the desktop app.
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Well Ana, i like the new Flow Tabs, but that doesn't fix the problem, that there is no Info in the Android App whatsover, when a "liked" Artist releases an new Album, track, etc.
Why was that removed out of the App? Or will we get this Info otherwise?In Addition the new Flow Tab doesn't suggest Albums, it just suggest tracks.
You will still get album recommendations on the notifications (The little bell when you're on My Music) and hear this is available on web and the desktop app.

Thanks for your fast reply!
Ah, thanks for the clarification. I guess new albums will be there, too?!
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Well Ana, i like the new Flow Tabs, but that doesn't fix the problem, that there is no Info in the Android App whatsover, when a "liked" Artist releases an new Album, track, etc.
Why was that removed out of the App? Or will we get this Info otherwise?In Addition the new Flow Tab doesn't suggest Albums, it just suggest tracks.
You will still get album recommendations on the notifications (The little bell when you're on My Music) and hear this is available on web and the desktop app.

Thanks for your fast reply!
Ah, thanks for the clarification. I guess new albums will be there, too?!


There is a the "new release"section on the Home page 🙂 But you may also get new release recommendation on the notifications too 😉
The last to-hear album was offered 2 months ago. On website it still suggests.
I pay money for using Deezer and one of the key pros doesn't work

Same here! It doesn't work for 2 months. It's not a bridge reconstruction! Fix it fast or I'm dropping my deezer account which I've been paying for some 2014 I guess...

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Where are the old Notifications with new bands and singers related with my choice of music?
it's was the reason I choose Deezer over another streaming service



Same here. If they don´t reinstate this I´m pulling my subscription out... What were they thinking?
The notifications on my Deezer premium plus account are not working, the last notification I had was 2 months ago, when I go on to them it's just says can't connect
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@VPmusic The notifications are indeed not working perfectly at the moment, but you also don't have our new Flow tab yet. This new feature has a much better selection of recommendations and you can choose what your Flow should look like. The different tabs are inspired by your favourite artists.

What Android version are you using?

@Rgallego Are you also not seeing our new Flow tab?
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The notifications on my Deezer premium plus account are not working, the last notification I had was 2 months ago, when I go on to them it's just says can't connect

Hi there, I have moved your topic to this one. Have you tried our new Flow tap?
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guys really, you can't be serious that it takes ages to fix/implement a basic feature of every streaming service:
send notifications/emails whatever, if a like artist releases a new album/track.

what is the current status of this or is nothing planned to fix this problem?
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Hi @AnZu the hear this section has been updated much more regularly. There is a difference between push notifications of new releases and the notification/hear this section that is discussed here.

We have a notification section wehere you get music in general recommended to you based on what you listen to.

Are you referring solely to the push notifications about new releases?
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Hi @AnZu the hear this section has been updated much more regularly. There is a difference between push notifications of new releases and the notification/hear this section that is discussed here.

We have a notification section wehere you get music in general recommended to you based on what you listen to.

Are you referring solely to the push notifications about new releases?

@Flo.Deezer

Hey there,

as i joined Deezer a couple of months ago, on hear this you didn't get only suggestions of playlists and albums, i was also informed about new releases by one my favorited artists. this was obviously removed also. Bottom line is, that you won't be informed about a new release from one of my favorited arists nowhere inside Deezer (Browser, Desktop, App). I can live with not egtting notifications in the first step, but removing the new releases information completely from Deezer is a bit lame to me.
I have a premium subscription yet the 'hear this' function has not updated in over 2 weeks. Why?
My hear this function has not updated in over 2 weeks. Why would this happen?
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@mac100 you'll find the answer in this discussion 🙂
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Hi there, I just checked your profile and the hear this feed on browser was updated at least once a day. Are you talking about the notification on the mobile app?
Hi! I am a deezer user for several years now.
In the Internet version there is a section "you need to listen", which offers every day a selection of albums, playlists and stuff. How can I find and use this section in a mobile application? This is the most necessary and useful section for me. The "notifications" section has not been updated for 4 months. The "flow" section offers not interesting for me compilations (
thank you!

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