Hear This and Notifications


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For some reason this tab has changed to Notifications page, and the great recommendation stream is nowhere to be found. How do I switch to Hear This in the most recent app version?

236 replies

Userlevel 7
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Hi @Stan B, it's intended 🙂 We've revamped our Notifications section for you to be able to find all recommendations with one click 🙂 You can still find the editor's recommendations on the first page of the app though 😉
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But it's a functionality regression. On my android phone, I can see all that tasty stuff: playlists with favorite artists, random albums based on listening tastes etc. And it's updated frequently, which is really important.



And iOS now has only (very) rare posts without any identification info. As you can see: like one album each day (or even two-three days). No meta in any item, each one is just a random editor recommendation.

Userlevel 1
Where are the old Notifications with new bands and singers related with my choice of music?
it's was the reason I choose Deezer over another streaming service
Userlevel 7
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That's really strange! I'm using Iphone and the notifications look different. I see many updates and private playlists rather than only Deezer's suggestions. Can you check if there's a later update for the Deezer on the appstore?
Userlevel 7
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Hi @Bernardo Souza, we've revamped the notifications but you should still see albums and playlists related to your listening habits. What do you see in your notifications?
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Just updated to 6.27.0
Its still broken. Moreover, android app is cut off from previous functionality since this morning 😞 It now only works in the browser.
Userlevel 7
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@Stan B, I'm gonna check with the tech team. It is possible that the new notifications feature will be implemented to 100% of users a bit later. Regarding your Android issue: Have you checked if you could find a topic related to you issue? I just want to make sure not to talk about several different issues as this can be confusing. If you can't find any related topic, would you mind creating a new one for the Android issue?
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Thanks 🙂 I'll look forward to receive a fixed iOS app. I don't really use other mobile versions. I've screened it just for comparison.
Same problem here. I'm really missing my 'hear this' page:-(
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Hi. In the android app, the notifications/'hear this' section, which shows suggested albums/playlists/etc seems to have changed recently. Now I only get some of the notifications that come through on the website or even through my Samsung multiroom speaker app. Is there a new setting that I need to check/uncheck so that I get all of the notifications?
Userlevel 7
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Hi @Tony Smith, I've moved your topic to this one since it's the same subject 🙂 You can also check this topic in our ideas forum and vote for it. Our devs are regularly checking the forum and I will let the community know should there be any updates 🙂
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Hi @Anja this issue is marked as a solved, but its not for me. How can I switch from new "Notifications" to "Hear This" tab in iOS app.

I was great feature to see personalized recommended playlist and albums in "Hear This" tab, but about one mont ago you changed something in the app and now I am not able to see all those nice recommendation (which still available in the browser) but see really rare random notifications.

How can I switch it back? Shall I create another topic?
Hello to everybody

Sorry for my english but i will try to be understanded. I have a problem with my deezer application on Iphone. Before I had a fonction "To Listen" wich propose some almbum and playlist to listen. But recently this function desapeared and hab beenn replaced by notifications. However this function still exists on the deezer website. Someone knows what i mean ?

Thanks
Userlevel 2
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@Chefrouge Exactly the same issue I wrote about. @Anja does not answer to this topic, maybe because it's marked as a "solved". Probably we should start new topic.
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Also, the suggested by @Anja topic is about the favorite artists, not overall recommendations page. I think this one should be reopened until the fix arrives.
Userlevel 1
Great feature was a new selection of hear this items suggested for my music type every time I turned Deezer on which showed in Notifications
Where has it gone? Replaced by a list of old album releases. No good at all. If not changed or improved may be moving to another
Streaming service. Not happy. Can anyone help please?
Userlevel 1
The HEAR THIS feature is not working on my ipad or iphone, but seems okay on my desktop computer. Is this a glitch?
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@Stan B Can you change status from "solved" to "opened"?
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There's no interface for that. I've sent her PM. If it doesn't help, we'll have to start another one 😕
My notifications no longer show new albums recommended by yourselves, I was wondering if this is something to do with an update?
Thanks
Userlevel 7
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Hi Everyone, really sorry for the late reaction. An thanks to @Stan B for pointing it out 🙂 It's really busy at the moment which is why I couldn't reply but I wasn't trying to ignore this ;)

I checked with the devs and it's normal that on browser you still have the Hear This section. But in the app we are working on the new notifeed section which combines feed and Hear this in the app. Meaning with the new feature implemented you should see Deezer's recommendation, updated from users you are following and new releases.

I was informed that it's not available to all users just yet but I just asked for an update about this again. If the new section is available for all of you and you still have the issues, I will pass this on to the developers!
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Hi @lewisthecat, what do you mean by broken? Also what device and what firmware and Deezer version are you using?
Userlevel 1
A couple of years ago I left Deezer because the Android app changed from Hear This to Notifications. It went from Hear This updating every day with great recommendations (the main reason I subscribed to Deezer) to Notifications updating every few weeks with Artists I have no interest in.

I've subscribed again on the 99p deal to see if it is any better. Unfortunately not. The web app has Hear This with recommendations updated every day with new artists. The Android app has Notifications updates every two weeks with Olly Murs, Pixie Lott etc.

Please please please put Hear This on the Android app or at least get Notifications to work properly and have the same content as the Web app.

I'd be happy to pay a full price subscription for a Deezer app with hear this as it is what makes Deezer stand out. Your Editors are clearly putting out great content but your users on the Android app can't see it. It must be losing you customers.
Userlevel 1
Hi Anja
Thanks for your reply.
Shannon (see below), has given me the answer, basically I have to wait for an update to the app.
Thanks
Peter

Shannon (Deezer Support)
4 Dec, 17:38 CET

Hi lewisthecat,

Thanks for getting in touch with us.

This is a known issue and our developers are working on it :-)
There'll be a fix in the next app update so keep an eye on that :-)
In the meantime you can access the "hear this" section on www.deezer.com or in our desktop app :-)

Sorry for the inconveniences caused!

Kind regards,

Shannon
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@Tony Smith, would you mind sending me a screenshot of your notification on the Android device?

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