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Flow on Alexa cuts songs

  • 25 April 2018
  • 5 replies
  • 112 views

When I say "Play Flow on Deezer" it starts playing, but the songs are "shortened" by a large margin. The first song starts playing, gets cut, and another one starts, and so on..

When I installed the Deezer Skill on Alexa, I was still not subscribed, but now I am.. I tried reinstalling the skill, rebooting Alexa, but the songs are still cut.

Could you please help? I followed all the articles, and set Deezer as default player, etc..
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Best answer by Flo.Deezer 27 April 2018, 16:53

Hi there, that is very strange. Please try to reset your wifi and try again since you have tried other steps...
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5 replies

Userlevel 7
Badge +7
Hi Denko, Thanks for letting us know. Do you only have the issue with Flow or also when you play a playlist or albums on Alexa?
Mainly flow..never got cut normally. And now (a day after I subscribes) it cuts like 5 out of 10 songs. Some are played completely, some are played like 20 sec
Userlevel 7
Badge +5
Hi there, that is very strange. Please try to reset your wifi and try again since you have tried other steps...
I have this problem too, also happens when I'm in the car, not just on alexa
Userlevel 7
Badge +5
Hi there @Jaygar

What are you referring to, specifically? Have you tried reinstalling the app?

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