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[FEEDBACK] What do you think of "Flow"?


Userlevel 7
Badge +2
Hi all,

We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature.

Do you like it? Why? What do you think we are missing?

Please be as detailed as you can in your comments, cheers!

hpguru 3 years ago

I was also at first disappointed with the recommendations, but you need to learn Flow.  Play play play, everything you love and give hearts to your favorite songs and playlists and albums, add as many of your favorite artists and play play play and ban artists you don't like and Flow will soon catch your note.  I am very satisfied.  But you have to make friends and devote time to it.

Yes, indeed. Let it learn.

On first day lame, now it is much better than Google’s Feeling lucky which was okay, but always played same favourites over and over and over again. On Deezer I hear new tracks, new favorites, old classics over and over and over again. Today I paid ONE YEAR in advance for this great service.

Pay 10 months and get 12 months is their annual discount. I paid years for Spottily and then GPM receiving no discounts for loyalty. This is my new home for hard dance music since 29.06.20.

They gave me option to keep 2 months I already had trial. They suggested next time I need to cancel with them, go free, and buy annual again with discounted prices unless they give better ways.

I like flow, I like mixes, this service is good bargain at 99,90 a year for this amazing quality.

It works like a charm when something is great.

This is great, worth to pay.

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341 replies

Userlevel 4
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What bothers me most is that it plays too much of my songs marked as favorites. For that I can play just that. Flow should learn from genres, authors that I listen. And then play something similar. Maybe it would be good to have some settings, like: check if you would like that flow play your favorite songs, check if you want to hear only songs that you haven't played yet ... I know, that perhaps most of listeners like only to hear songs that they already now. I would like to find what I've been missing. What is good out there (in my taste) but haven't heard it.

Thank you for asking. Hope to see some changes.
Userlevel 3
I've been listening to Flow for more than a year now, and main issues in my opinion are:

  1. Flow is very limited/boring in selecting tracks. It thinks I might like The White Stripes, but it keeps throwing "Seven Nation Army" at me over and over again, and that's it. It doesn't try to suggest something new if I skip, it doesn't offer more if I continue listening - just the same selection of 1-3 tracks for any given artist. This also leads to next 2 points.
  2. Flow seems to have no respect for skipping. I don't want to dislike "Seven Nation Army", but I also got a bit tired of hearing it over and over again and skipping it each time. Especially that I'm not listening to The White Stripes (at the moment, at least).
  3. Flow also seems to have little respect for listening history. I have listened to all (available) Phantogram albums, and have personal favorites which I'm sure Deezer is aware of, but Flow just keeps playing "Black Out Days" and 1-2 other songs, that's all.
  4. Dislike feature seems to have no respect for artist being disliked. I don't like LP and I know I'm not going to listen to her. But disliking one track only leads to another one popping up, and I have to dislike that one too, and then the next one. And there's no way to dislike a band/artist in whole.
  5. Flow seems to require "targeted" listening to stay actual. The longer I'm listening to Flow only, without listening to specific artist/album, the more far off the queue becomes, to a point where I have to skip every second track.
Another thing I'm not entirely sure of, but I think Flow is rather slow in learning. I think I started getting anything remotely decent only after I've had 100+ hours of "targeted" listening, and I've been mostly avoiding Flow before that because of poor track selection.
Userlevel 1
I've been using FLOW for about a year.
I have about 350 songs and dozens of albums and artists in my favorites.
The biggest problem is FLOW keeps playing the same few dozens songs. It should play at least the number of songs in my favorites plus some new songs.
A second issue is the proportion of new songs to already liked songs FLOW plays. I realize this is a matter of personal preference, so the best solution is to make it a selectable variable ("% new songs" - 0-100).
Userlevel 1
The biggest issue, as mentioned by others, is Flow just seems to play the most popular track by an artist over and over again and makes you hate it even if you initially liked it. Like, when I start Flow I just click through the first 5 tracks because they are the same, and then I'm just waiting for the other usual suspects to pop up. And I don't really want to "dislike" the song but there is no other way.
So:
  • every band in existence wrote only one song, their main hit, no exceptions!
  • it pushes you towards popular music in general, which creates a feeling of listening to local radio station; it never tries to go from something more well-known in a genre towards something less popular, always the other way around.
  • it never forgives and never forgets, once it assumes you like some genre, it will be throwing at you band after band after band of that genre and there is just no way out of this. My bane is indie rock, I have no idea where I crossed the line but now it smothers me with those. Also, due to the initial issue it is the same "every band has only one track" syndrome, mind you.
  • it tries to force feed you some music, like, I need to dislike every Mumford and Sons track in existence to stop seeing them in my Flow.
  • it randomly throws some music in just because the artist is from my country.
Userlevel 1
Hi all,

We wish to collect some of your feedback on Flow, that's why we are opening a new dedicated thread for you to share your feelings on this feature.

Do you like it? Why? What do you think we are missing?

Please be as detailed as you can in your comments, cheers!


Thank you for asking for feedback on Flow. I find that the biggest problem with Flow is it seems to factor too much collective data regarding genres and what other people are listening to. The result seems to be a tendency for popular music that my ears are tired of hearing and nothing from the lesser known scenes that are related to the artists I actually listen to.

Suppose there is an artist A0 and A1, A2 and A3 are the artists related to A0. Also suppose that there are other artists B0, C0... Z0. Suppose that these are the artists I have been listening to, I would like to hear music from the intersection of the artists belonging to A, B, C ... Z sets. With the greatest priority given to music that has not been played before and that is not on the charts as I would have already heard it before from other sources. Factors such as listening frequency and how recent the listens would be need to be included as well. I would like the ability to ignore my location or any other general detail. The more I listen to this other music outside of Flow the more the sets are expanded to include the related artists of those related artists. Thus my music appreciation and taste grows. The selections by Flow could begin from what other users listen to most on your platform (not the charts) and specialising to more personalised selections as it learns more of my listening history. The favouriting business is too much effort. I am not going to favourite every release I enjoyed. Most of the time, I would have enjoyed it too much to think about favouriting.

Another issue is the way Flow is marketed. It seems Flow, based on the way it functions, was *designed* as a shuffle feature for mostly a blend of favourites and popular releases in the genres I have been listening to in a manner it all *flows* in a nice way. However, it is advertised as a music discovery feature. What is being advertised creates an expectation of what you find in the domain of music discovery. There is a place for the way Flow works but if I'm being advertised the wrong product, I'm going to be a frustrated user. So a clarification or correction in advertising on the intended use of Flow would be welcome!

Other general issues include being able to ban an act from ever being included in Flow, not just the track. I use the word 'ban' because 'disliking' is not enough.
Userlevel 7
Badge +10
I like Flow though a few ideas:-

use location to suggestion tracks e.g. if I'm in the gym then play upbeat
use gps to suggest e.g. if I'm running then play upbeat


Otherwise it's my go to if I'm not sure what to listen to 🙂
Userlevel 1
flow is working quite bad last time, it's suggesting tracks that I was dislike many time, it's suggesting jazz, pop music but I had never like them! I'd like to be able to choose country and genres
Userlevel 1
I am relatively new to Deezer, having come from Apple Music.
the flow idea is great, but it would be nice if as a user I could have several custom flows, like I used to have custom stations in Apple Music

I have a very wide taste range and would like a flow for EDM, a flow for rock, a flow for reggae and a flow for lounge for example... each independently influenced by my tastes in those genres and my choices in those flows.

Having just one flow that's trying to combine led zep, deadmau5 & bob marley into one mix does not end well.


Further to this, the ability to "seed" a custom flow with a particular song, artist, genre, playlist... and then have it evolve from there (pandora style) would be amazing
Userlevel 1
For the most part, i love Deezer. Sound quality is excellent and vibrant wherever I listen. I like Flow. I want to love it, but i feel like it could do a better job. For instance, it will start to mix genres too much. If i'm listening to a flow based on Mumford and Sons, Vance Joy, I probably don't want to hear Carlie Rae Jepsen. Also, it constantly tries to suggest french and spanish songs in my flow. It would be great if there was a way to block this completely, only because I don't understand either language well enough to enjoy the music. I want to understand what i'm listening to, which is why I don't listen to instrumentals. Lastly, I will mark "do not play" on a song and then it will pop up again in my recommendations and it clearly shows a blue "do not play" icon which means i have clicked it, but it's still playing it.

I'm contemplating switching to Spotify because they just get it more accurate - granted they have a lot of years and the database of users to pull from, but there's got to be a way to improve the accuracy of your algorithms.

Thanks.
Userlevel 7
Badge +6

Hello @hpguru,

 

We are well aware by now of your dissatisfaction with our service and the Legend programme.

 

Regarding that programme, we would like to remind you that this never was a contractual job that required a specific amount of your time. As any other superuser, you chose to spend your own time on the Community, and we are grateful you did.

 

We understand that you don’t want to spend any more time sharing your feedback on the Community as you stopped using our service. However, since you are still using our Community and sharing your thoughts with us, the rules of the Community Guidelines do apply, including but not limited to:

  • Always behave in a friendly and respectful manner

  • No swearing

I’m also tagging @Harmonie to this comment, as we have also noticed inappropriate behaviour on this same thread.

I have removed any abusive language you both used. Please be aware that community managers and moderators have full discretion to address any behaviour they feel is inappropriate, including deleting comments and deactivating Community accounts.

 

Feel free to have another read at our Community Guidelines here:

 

Userlevel 4
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It's not clear what and how my actions are affecting the Flow from (adding tracks/albums/artists to favorites/other playlists). Also it usually plays some songs which i like, but just don't want to listen to them this much. I don't want to dislike them Flow, but also i just want to hear them less often. And the dislike button shows on Android "We won't recommend this track to you again", but it appears again even after more dislikes. I can't say for sure, but it feels like the longer i listen to it without interruptions the less relevant it becomes and starts to recommend the same songs/genres which i usually dislike.
It would be also great to have a separate Flow with only the songs which i've never listened.
Userlevel 7
Badge +6

@Harmonie, you’re right, I should have been more precise and said “Community account”. I edited my previous post to fix that mistake. Now, since you do not respect the rule “Always behave in a friendly and respectful manner” by disclosing a personal conversation between you and another user without his consent, you don’t leave us any choice but to deactivate your Community account.

Userlevel 1
to be honest i don't think it's the best, either i have favorite everything i like either it doesn't know what to suggest

i mostly listen to rap and i didn't ever get a suggestion that i liked,for example i never knew i liked Joyner Lucas but after i saw the callab with em on kamikaze i searched him up i fell in love with Joyner but flow never gave joyner to me

i don't know how flow works but if it goes by"ok this guy is into rap,what kind of rap? 90's rap ok wu tang clan it is" if it only goes by the type of music you listen to i think it done wrong,i think it should be done by
1: artists you listen to
2: what other people that listen to the same artists also listen to (beside the ones you share)ex: this guy listens to em and Joyner Lucas, this guy also listens to em and Joyner but also listens to Dr. Dre and snoop dogg, lets but in the 1st guys flow Dr Dre and snoop dogg
3: location(as in country) like seriously i live in Romania listen to some Romanian rap but i only got like 2-3 Romanian rap songs

that's all i have, hope it hopes🙂
Userlevel 1
I wish flow can play music that are not already saved as my favorites so I can save songs I have not yet heard. Flow always repeat songs that I already have and that is not necessary as I can play songs in my favorites file if I want to.
Userlevel 1
I am relatively new to Deezer, having come from Apple Music.
the flow idea is great, but it would be nice if as a user I could have several custom flows, like I used to have custom stations in Apple Music

I have a very wide taste range and would like a flow for EDM, a flow for rock, a flow for reggae and a flow for lounge for example... each independently influenced by my tastes in those genres and my choices in those flows.

Having just one flow that's trying to combine led zep, deadmau5 & bob marley into one mix does not end well.
Userlevel 7
Badge +8
@S t e r e o : You should have more than one Flow station on your home page, maybe they are missing yet, because you are a new user. Normally you will have the original Flow, three "Inspired by..." stations which sort of aim at genres and a Discover playlist which is updated weekly with new and old releases you may not know, but like.

Concerning Similar Tracks Radio stations, it seems that they already exist in the Android beta version, as one Reddit user reported recently.

That’s great news about the improvements to FLOW and I hope it’ll turn out to be something special and a unique selling point for Deezer. 

I see Deezer as occupying the middle ground between Spotify and Apple Music for algorithm discovery. Spotify is great initially for quite some time, but becomes repetitive and lacking excitement in it’s suggestions. Apple Music is like (showing my age here) a record shop, the discovery needs a little more work to find what you like but AM partly helps you to find new favourites. Deezer (so far) occupies the middle ground for me in that the Daily Mixes are usually good and hopefully FLOW will continue to improve. 

In the future I hope there will be improvements such as adding a track to artist mixes/flow for listening next, more time given to editors to update the Deezer playlists more etc, but that’s a whole different topic. 

The way dislikes are handled right now definitely needs to be changed.
The 24hour / 3 strikes system is absolutely flawed.
If I hate a song, I want to dislike it and have it be blacklisted immediately and not come back after 24 hours. Having to dislike it 3 times on separate days is way to much work.

On top of that, there needs to be a way to see all songs that were disliked, and a way to undo it.
Userlevel 7
Badge +8
Actually I like randomised mixes including classical music and some loud rock or pop song afterwards, but that is just me. 😉 But there is a volume normalisation option in the audio settings popup menu in the lower right corner of the player bar, did you already try out if that one helps? If not, you might use the one available in your OS sound card settings like on Windows 10.
Userlevel 2
Thanks helene.deezer for starting this thread!

I find Flow to be bafflingly repetitive, and there are plenty of posts on numerous threads expressing similar dissatisfaction, some dating back nearly a year.

With 962 favorite tracks, a playlist with 481 songs, 99 artists and 23 albums in my library, this certainly would not seem a lack of data issue as is often suggested by replies, but rather the algorithm is fundamentally flawed.

It would be nice to know if this is even considered a known issue by Deezer, and if so, is there an ETA for a fix?
Userlevel 7
Badge +3

I'm sorry, but Flow is getting worse and worse from my point of view, and I really have to laugh. I turned it on today and set melancholy up, and look. The songs repeat over and over again. I have 500 performers in my favorite and over 1,500 favorite songs, and Flow is playing me a couple of the same songs. A really significant improvement. So my opinion of Flow hasn't changed. I'll try again in six months.

 

Userlevel 3

Two fixes:

  • Show ‘up next’ songs instead of hiding what’s coming up. I care more about what’s going to play that what has already played.
  • Allow ‘add to queue’ and ‘play next’ at any moment no matter how the music started (single song, playlist, album, flow, mix, radio whatever).

Hello, I recently switched over from Google Play Music, since they’re closing soon.

I do enjoy Deezer so far, but one of the features that I’m missing from GPM and that feels kinda confusing to me, is that you could start a “radio” from a song (equivalent of a Flow/Mix here), and it would play the song I want, and THEN some related songs.

I’ve tried some things on Deezer, and I don’t see how it is possible here. From what I’ve experienced, if I search for a song in the search bar, then click Play, it will automatically play the song and every other one that popped up in the search bar… Which is rarely what I want, I didn’t necessarily want to listen to every different version of “Riders On The Storm”.
On the other hand, if I click on the three dots, and press the “Mix inspired by this song” button (or something around those lines, my app is in french), it will automatically play songs related to this song… But not the song itself first. Even if I first press Play and then the Mix button, it’ll automatically jump over to the mix and forget about the current song.

Otherwise, I just have to play the song first, wait until another version of the song starts playing, be confused, remember what’s going on, be slightly annoyed, and start the mix… Which isn’t necessarily the worst thing, except when I’m driving. I really enjoyed starting a song in the car and get a nice mix associated with it while I’m driving without having to touch my phone again.

Am I missing anything, or is this feature missing ?

Thanks in advance,
Lama

Userlevel 1

I’m a very new user who imported likes over from a competitor. So far, Flow seems cool. I would like more of a mood option, and I listen primarily on a PC. So I’ll be voting for that feature.

I would like more for Flow to take over after an album is over, and for the genre / tempo / tonality of the album to influence the mood of Flow; so far, the pools of album radio seem rather shallow, and include tracks from the album I ust listened to too frequently.

I have had the same experience with Flow. I have been on Deezer about 6 months; the first 3 were fantastic!!!!  I thought Flow was the greatest invention since……  anyway, then it all went to hell. Despite having hundreds of favorite tracks and a few less hundred favorite artists, all I hear now is the same ol’ stuff on Flow, over and over, sometimes literally on the same day.  I was getting very upset, especially since I had just ponied up for a year’s subscription!

Then, I accidentally stumbled across the playlists inspired by specific songs. I know I had used this feature before, but either I had not been paying attention or this feature has become remarkably better in the past few months. I use these playlists all the time and I am now hearing new music (to me anyway) that is as good or better than some of my fave music. Please keep this feature. For me it is one of the best parts of Deezer.

I am again bragging about Deezer to friends. And to think I came close to losing faith.

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