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Favorite songs are not updated

  • 14 November 2018
  • 3 replies
  • 124 views

Hello. My favorite songs in the application on the phone have ceased to be updated, the tracks are not added. When you click on ❤️ i see a message “the flow message will remember your choice”, but the song is not added to my favorites. In the desktop version there is no such problem. Please, help.
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Best answer by Rob Igo 14 November 2018, 17:19

Hi @Sveta Giryova

you've probably hit the limit of 2000 favourites (and on some apps you can only see 1000 of them though Deezer are updating this soon so you'll see all 2000 on all apps).

Please vote for my idea here to have this increased: - https://en.deezercommunity.com/got-an-idea-9/favourite-tracks-limit-of-2000-too-small-and-only-shows-1000-on-mobile-app-265
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Userlevel 7
Badge +7
Hi @Sveta Giryova

you've probably hit the limit of 2000 favourites (and on some apps you can only see 1000 of them though Deezer are updating this soon so you'll see all 2000 on all apps).

Please vote for my idea here to have this increased: - https://en.deezercommunity.com/got-an-idea-9/favourite-tracks-limit-of-2000-too-small-and-only-shows-1000-on-mobile-app-265
I have this problem. But I just have a 1070 song in my favourites. The problem is going on for one day.
Userlevel 7
Badge +5
Hi @Dilay.Edis

Could you clear your app's cache to see if it helps? What version are you using and in which device?

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