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Disliked music keeps coming back

  • 29 November 2017
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Userlevel 3
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That screenshot is from my PC using the web browser not the app. I'm also using the app on my phone, Android phone, latest app update. I don't understand why the X button is rejecting the song and also approving it to be included the next time. There is something very wrong. When I get a song with the blue X I have to click it twice. The first time makes the X go black and turns it back into a reject button and the second click dismisses the track.
its basically the same for everything you pay for and don’t own I get bombarded with Dutch music. Apple Dutch books. Best is to give up or get a credit card from your country of origin. Forget flow and any computer deciding what you like. Just banging your head against a brick wall. Enjoy the music
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Hi @WidWing sorry about that. This should of course not happen. Can you give us a specific example of songs that you have dislike multiple times and keep coming back?

Sure.
a few of them : "Real Friends - Camila Cabello", "Eastside - Benny Blanco", "Холостяк - ЛСП, Feduk, Егор Крид", "The Kill - Thirty Seconds to Mars".

Though, may be the reason is that now i am able to dislike only once. Because when i dislike disliked song the song is becoming "non-disliked".
Userlevel 7
Badge +6
usually when you dislike once, the song won't play on that day. When you dislike for the second time, the song stops for a while. When you dislike for the third time, the song gets banned. I understand that there is always room for an improvement and we will keep passing this feedback on to our devs. In the meantime I have a workaround to share. It's not official, but I found out that if you favorite the track and then unfavorite it, the track gets banned from your Flow 🙂 As I said, it's not official, but it works 🙂
usually when you dislike once, the song won't play on that day. When you dislike for the second time, the song stops for a while. When you dislike for the third time, the song gets banned. I understand that there is always room for an improvement and we will keep passing this feedback on to our devs. In the meantime I have a workaround to share. It's not official, but I found out that if you favorite the track and then unfavorite it, the track gets banned from your Flow 🙂 As I said, it's not official, but it works :)

That seems really counter intuitive. If I dislike a song, I dislike it. I don't want it to come back the next day or EVER. That's not a "dislike" button, that's a "play this later" button. I would also love the option to dislike a band too. I don't know how many times I've disliked various Nickleback songs or Theory of Dead Man songs only to have another one of their songs populate my flow playlists. As a developer myself this is not logical. If I've disliked say 3+ songs from a single band, Deezer should get the freaking hint that I don't like that artist. This kind of programming is not very difficult to do and really unimpressed with the algorithm as you described. Maybe it's time to try another music service.
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usually when you dislike once, the song won't play on that day. When you dislike for the second time, the song stops for a while. When you dislike for the third time, the song gets banned. I understand that there is always room for an improvement and we will keep passing this feedback on to our devs. In the meantime I have a workaround to share. It's not official, but I found out that if you favorite the track and then unfavorite it, the track gets banned from your Flow 🙂 As I said, it's not official, but it works :)
okay. first of all. how can i dislike more than one time if X button became marked after first dislike. and if i press X again it's becoming unmarked.
second of all. your trick did not help. to like and to unlike is the way to nowhere. that is useless though
Userlevel 7
Badge +6
usually when you dislike once, the song won't play on that day. When you dislike for the second time, the song stops for a while. When you dislike for the third time, the song gets banned. I understand that there is always room for an improvement and we will keep passing this feedback on to our devs. In the meantime I have a workaround to share. It's not official, but I found out that if you favorite the track and then unfavorite it, the track gets banned from your Flow 🙂 As I said, it's not official, but it works :)
okay. first of all. how can i dislike more than one time if X button became marked after first dislike. and if i press X again it's becoming unmarked.
second of all. your trick did not help. to like and to unlike is the way to nowhere. that is useless though


You can't dislike more than one track at once. About clicking for the second time, I mean't when the song plays again, another day :)
What is the song tittle you are trying ban? (just an exemplo)
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usually when you dislike once, the song won't play on that day. When you dislike for the second time, the song stops for a while. When you dislike for the third time, the song gets banned. I understand that there is always room for an improvement and we will keep passing this feedback on to our devs. In the meantime I have a workaround to share. It's not official, but I found out that if you favorite the track and then unfavorite it, the track gets banned from your Flow 🙂 As I said, it's not official, but it works :)okay. first of all. how can i dislike more than one time if X button became marked after first dislike. and if i press X again it's becoming unmarked.
second of all. your trick did not help. to like and to unlike is the way to nowhere. that is useless though
You can't dislike more than one track at once. About clicking for the second time, I mean't when the song plays again, another day :)
What is the song tittle you are trying ban? (just an exemplo)


I cannot dislike more than once because a disliked song has HIGHLIGHTED X mark. and if I press X button again the X mark becomes NON HIGHLIGHTED. You know how yours UI works, do you not?

if you do not like previous examples I sent there are a few more: "Ja khochu Grivina", "Сансара Баста", Falling Down Lil Peep"
How many times do i have to send y'all songs I disliked?
Userlevel 7
Badge +6


usually when you dislike once, the song won't play on that day. When you dislike for the second time, the song stops for a while. When you dislike for the third time, the song gets banned. I understand that there is always room for an improvement and we will keep passing this feedback on to our devs. In the meantime I have a workaround to share. It's not official, but I found out that if you favorite the track and then unfavorite it, the track gets banned from your Flow 🙂 As I said, it's not official, but it works :)okay. first of all. how can i dislike more than one time if X button became marked after first dislike. and if i press X again it's becoming unmarked.
second of all. your trick did not help. to like and to unlike is the way to nowhere. that is useless though
You can't dislike more than one track at once. About clicking for the second time, I mean't when the song plays again, another day :)
What is the song tittle you are trying ban? (just an exemplo)


I cannot dislike more than once because a disliked song has HIGHLIGHTED X mark. and if I press X button again the X mark becomes NON HIGHLIGHTED. You know how yours UI works, do you not?

if you do not like previous examples I sent there are a few more: "Ja khochu Grivina", "Сансара Баста", Falling Down Lil Peep"
How many times do i have to send y'all songs I disliked?


Sorry, my bad. I meant to dislike another time for the second time. :)
If you dislike once it won't play on that day, if dislike another time for the second time it won't play for a while. If dislike again another time it gets blocked 😉
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usually when you dislike once, the song won't play on that day. When you dislike for the second time, the song stops for a while. When you dislike for the third time, the song gets banned. I understand that there is always room for an improvement and we will keep passing this feedback on to our devs. In the meantime I have a workaround to share. It's not official, but I found out that if you favorite the track and then unfavorite it, the track gets banned from your Flow 🙂 As I said, it's not official, but it works :)okay. first of all. how can i dislike more than one time if X button became marked after first dislike. and if i press X again it's becoming unmarked.
second of all. your trick did not help. to like and to unlike is the way to nowhere. that is useless though
You can't dislike more than one track at once. About clicking for the second time, I mean't when the song plays again, another day :)
What is the song tittle you are trying ban? (just an exemplo)
I cannot dislike more than once because a disliked song has HIGHLIGHTED X mark. and if I press X button again the X mark becomes NON HIGHLIGHTED. You know how yours UI works, do you not?

if you do not like previous examples I sent there are a few more: "Ja khochu Grivina", "Сансара Баста", Falling Down Lil Peep"
How many times do i have to send y'all songs I disliked?
Sorry, my bad. I meant to dislike another time for the second time. :)
If you dislike once it won't play on that day, if dislike another time for the second time it won't play for a while. If dislike again another time it gets blocked ;)


"If you dislike once it won't play on that day." really? I disliked that song thrice a minute. And it is not the only song that behaves that way. It happens with every single song i disliked. It may become after an hour, may after a minute.

Userlevel 7
Badge +6




usually when you dislike once, the song won't play on that day. When you dislike for the second time, the song stops for a while. When you dislike for the third time, the song gets banned. I understand that there is always room for an improvement and we will keep passing this feedback on to our devs. In the meantime I have a workaround to share. It's not official, but I found out that if you favorite the track and then unfavorite it, the track gets banned from your Flow 🙂 As I said, it's not official, but it works :)okay. first of all. how can i dislike more than one time if X button became marked after first dislike. and if i press X again it's becoming unmarked.
second of all. your trick did not help. to like and to unlike is the way to nowhere. that is useless though
You can't dislike more than one track at once. About clicking for the second time, I mean't when the song plays again, another day :)
What is the song tittle you are trying ban? (just an exemplo)
I cannot dislike more than once because a disliked song has HIGHLIGHTED X mark. and if I press X button again the X mark becomes NON HIGHLIGHTED. You know how yours UI works, do you not?

if you do not like previous examples I sent there are a few more: "Ja khochu Grivina", "Сансара Баста", Falling Down Lil Peep"
How many times do i have to send y'all songs I disliked?
Sorry, my bad. I meant to dislike another time for the second time. :)
If you dislike once it won't play on that day, if dislike another time for the second time it won't play for a while. If dislike again another time it gets blocked ;)


"If you dislike once it won't play on that day." really? I disliked that song thrice a minute. And it is not the only song that behaves that way. It happens with every single song i disliked. It may become after an hour, may after a minute.



Hi, please wait a couple of days and let me know if the song comes back. I'm passing this feedback on to our devs anyway 😉
Userlevel 3
Badge +1
Looks like WildWing has the same issue that I highlighted over a month ago and you've still not bothered to fix. If you dismiss a track twice, which you ALWAYS have to do, the rejection is reversed and turned into a like so the track will always come back!

I've lost count of how many times I've rejected Because Of You by Kelly Clarkson but it keeps coming back every time I use Flow and always with a blue highlighted reject button that needs to be clicked twice...
Userlevel 7
Badge +6
Looks like WildWing has the same issue that I highlighted over a month ago and you've still not bothered to fix. If you dismiss a track twice, which you ALWAYS have to do, the rejection is reversed and turned into a like so the track will always come back!

I've lost count of how many times I've rejected Because Of You by Kelly Clarkson but it keeps coming back every time I use Flow and always with a blue highlighted reject button that needs to be clicked twice...


When we say twice, we mean't for the second time another day :)
We will keep passing the feedback on to the right team and they will keep working constantly to improve our app!
Userlevel 3
Badge +1
It should only need dismissing ONCE. We all know when we don't like a track or artist. You shouldn't be making us, your paying customers remember, continually do the same thing over and over and over again until we are forced to come here and complain about it. Just make the reject a one time thing. You can even add a confirmation message to ensure it wasn't clicked accidentally, but just make it work!
Userlevel 3
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I have just rejected BYOB by System of a Down four times in the last 20 minutes or so. Explain that!
Userlevel 7
Badge +6
Hi there, just to let you know that Android users can now block artists on Deezer! Please update your app to the 6.0.5.271 version!

To block an artist you need to open their page on Deezer and go to the 3 dots on the top.
Userlevel 2
Hi there, just to let you know that Android users can now block artists on Deezer! Please update your app to the 6.0.5.271 version!

To block an artist you need to open their page on Deezer and go to the 3 dots on the top.


Hmmm...
Am I the only one using the Android app version 6.0.5.271 who does not have three dots in the upper corner of artist pages?

Deezer, this is a long awaited feature - looking forwards to disliking heaps of artists, hehe! 🙂
Userlevel 7
Badge +5
Hi @LenaM can you send us a screenshot?
Why can't I dismiss a song forever in the app? Why there's no button "never put that song again in my list"?
Userlevel 7
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Hi there @Inna.Dyakun

Please check this topic out to understand a bit more about how this happens.
As a workaround, desktop and Android users can now block an artist 😉

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