Desktop app always keeping computer from sleeping.


The desktop app always stops my computer from going to sleep whenever it is open, please make it so that it only does this while a song is playing and not while the music is paused, I usually like to leave Deezer open most of the time and this is wasting my power!

5 replies

Userlevel 7
Badge +5
Hey there @GardenLegs

Thank you for reporting to us. As I get more info from our devs, could you please tell me which device and OS do you have? And what app version? Be as specific as you can.
Hey there @GardenLegs

Thank you for reporting to us. As I get more info from our devs, could you please tell me which device and OS do you have? And what app version? Be as specific as you can.

This is on Windows 10 using the latest version of Deezer 4.8.5, has been an issue with many previous versions as well.
Userlevel 7
Badge +5
Hi @GardenLegs this is not an issue as such. The vast majority of users prefer music to be played through out and not having sleep mode interfere with that. If you want the music to stop you will have to manually pause it and the computer will go to sleep.

We have a sleep timer feature in some apps which could work in the desktop app, too, to achieve what you are suggesting and could be implemented in a future version. So we will handle this as a suggestion, not a bug since this is the intended behaviour. We are passing on feedback on a regular basis to our product team and work on new features and changes our users would like to have as best as we can. Thanks a lot for your input!
Hi @GardenLegs this is not an issue as such. The vast majority of users prefer music to be played through out and not having sleep mode interfere with that. If you want the music to stop you will have to manually pause it and the computer will go to sleep.

We have a sleep timer feature in some apps which could work in the desktop app, too, to achieve what you are suggesting and could be implemented in a future version. So we will handle this as a suggestion, not a bug since this is the intended behaviour. We are passing on feedback on a regular basis to our product team and work on new features and changes our users would like to have as best as we can. Thanks a lot for your input!

You say "If you want the music to stop you will have to manually pause it and the computer will go to sleep." That is the issue, when I pause the music Deezer is still preventing Windows from going to sleep. I know that this should only happen while music is playing. Whenever I have Deezer open on my computer no matter if I am playing music or it is paused by myself manually my computer does not automatically go to sleep, only when I fully close Deezer does my computer automatically go to sleep. I have tested this many times myself so yeah, it's an issue. I am not suggesting a sleep timer by the way.
Userlevel 7
Badge +5
Hey @GardenLegs

Our devs are looking into this at the moment so thank you for reporting it to us. I'll update the topic once there's progress.

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