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DEEZER CATALOGUE - something is missing :mag_right:

We're really sorry to know the tracks you love isn't on Deezer. Not all artists and rights' holders choose to add their music on our platform. We always respect their wishes so some music isn't available or might be temporarily removed. 

Some of the reasons for this are: 

RIGHTS' HOLDERS :microphone:

If an artist has a large discography with different rights' holders controlling different albums you can sometimes find gaps in the catalogue - if a certain rights' holder hasn't yet agreed to allow the music they control to be streamed online.

TERRITORY :globe_with_meridians:

Streaming rights are also defined by territory - country, region, location. The tracks that appear in the search box when you're looking for music are the songs that are available in all territories. In a small number of cases, a user in a different country may not have access to different tracks so an "unavailable in your country" message appears when they try to listen to it. 

SO WHAT SHOULD I DO? :weary:

We're constantly updating and re-negotiating our agreements with rights' holders and thousands of tracks are added to our catalogue every single week.

You can try a couple of things:

  • Add your MP3 collection to Deezer :calling:
  • Contact the artist via their social media channels and request for the tracks/albums to be added to Deezer, we take care of the rest :nerd:

 

https://deezer.page.link/Kn8mJMuyu39KN8CbA

 

Please add this album. Looks like the tracks were there at some point and now they’re not playable.

Hi

The Depeche Mode discography is missing the album Songs Of Faith and Devotion.
https://www.deezer.com/es/artist/545

Interestingly, in the Android App the Album is there, but not in both iPad and Desktop.

Can you check it, please?
Thanks

Glad to see that Deezer has Epik High’s music, but the collection is for some reason missing at least one album. Is there any way to get SHOEBOX added to the service? Thanks!

Hello, Could you add the discography of Sight & Sound Theatres? they are available on other platforms but not on deezer.

Hi @Dayangek, our music acquisition is negotiated between artists and rights holders.

Unfortunately, we don't have direct input into this process, so I can't guarantee that we will obtain the song.

However, remember that if you have an active subscription, you can upload the song to your personal MP3 section on Deezer and then add it to your playlists. You can find a step-by-step guide here.

Could you guys add Touch Tone Telephone from Lemon Demon? I've found remixes of it and the artist, but a few of their most popular songs aren't there, including this one. I hate to bother, it's just a big favorite...

Hi @AkiraFire, I appreciate your request for Lemon Demon's "Touch Tone Telephone."

As much as we'd love to fulfill every request, our music acquisition process is negotiated between artists and rights holders.

Unfortunately, I can't guarantee that we'll be able to obtain the song.

In the meantime, if you have an active subscription, you have the option to upload the song to your personal MP3 section on Deezer and add it to your playlists.

Here's a step-by-step guide on how to do that: Upload MP3s To Your Deezer Account

Thank you for your understanding, and please feel free to reach out if you have any further questions or requests.

Is there a reason why the album Day One by Birds of Tokyo is not in your catalogue? All of their other albums and eps are available, and that specific album is available on Tidal and Spotify so I’m unsure why it’s missing… I’m currently trialling Deezer as an alternative to Spotify, but if all the music I like to listen to isn’t available I may have to re-think :(

Deezer Support, it's rare not to find a song on your service, but you're slippin'! You have both Eminem & Adele, but why not 'We Will Stand'???? C'mon now, don't claim artist rights as a reason when you have them both in your existing catalog!!!!! Help me out PLEASE?

Recycled_Karma

Hi @recycled_karma I am not sure this one is available in other platforms rather than YT video.
Do you have any link URL you could provide as an example, because it might be the case that it has not been released yet for Deezer and others.
Thanks

Hey @Jy Sh 

Thanks for reaching out to us. I've now forwarded your query to our catalogue team, they might be able to find out why the supplier pulled the content from our platform. But please read above so that you can familiarise yourself with how these things work.

Hi there again @Berkdrums 

Thanks for coming back to me.  I've passed them on too :relaxed:

Nice requests @knopper291 if the distributors are ok with it, there won't be a problem :thumbsup_tone2:

why follow me home still isn't added?

Hi @bruceketta could you confirm the artist again in order to check our catalogue?
Thanks

Hi @bruceketta could you confirm the artist again in order to check our catalogue?
Thanks

the album "follow me home" by jay rock is missing

Hi @bruceketta I have contacted the music team in order to ask for a re-delivery of the album. I can’t guarantee that it will be available any time soon though.
Thanks for your patience

Hi @bruceketta I have contacted the music team in order to ask for a re-delivery of the album. I can’t guarantee that it will be available any time soon though.
Thanks for your patience

thank you for replying

Your sending to the wrong guy :)

Hi,

I noticed that the 1999 album Pinback from Pinback is no longer available. Any chance that it could be re-added soon?

Regards,

jh

Hi @jeroen.henckaerts it might be due to rights or agreements that have not been reached (even if it is an old album) or a request from the artist/label.
The album is not available on other streaming services either.
Thanks
 

Hello there, a couple of things I’d like to see are:

The 0riginal soundtrack to the film Killing Zoe, by tomandandy.

Any of the Kaos Theory series of compilations.

Hi @DogToffee! Only artists and copyright holders can decide whether they want to make their music available on Deezer, so it might not be available yet because of that.

But a great alternative is that you can add your own mp3 songs to your Deezer account! Just follow the step-by-step guide here to have that music in your library. 😊

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