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▶ REPORT HERE: Artist/albums/songs with wrong profile/page

▶ REPORT HERE: Artist/albums/songs with wrong profile/page
Userlevel 7
Badge +7

 

To all independent artists! 

The playlist on our home page is dedicated to you, 

add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 


1600 replies

Userlevel 1

Hey @Yula here’s the UPC for the album 195729816527

Userlevel 1

Hello @Mari Gikaru

can you give me the UPC of the new album so I can check? 

Hey @Yula here’s the UPC for the album 195729816527

I’m an artist. I recently released a song titled "Long Gone" my song was listed under another artist called Laolu who has the same artist name as me. It means Deezer put it under the wrong artist profile. kindly help put it in my profile and put my song long gone under my profile. here is the link to the song on Deezer

https://www.deezer.com/us/track/1611461982

 

And this is my profile

https://www.deezer.com/us/artist/150732852

 

To all independent artists! 

The playlist on our home page is dedicated to you, 

add it to your favourites and share your music with the rest of the community 🤘🏽

 

If you’re an artist, podcaster or simply call yourself a creator, or even if you’re just an avid fan, and have spotted something unusual or inaccurate within our catalogue, this is the place to reach out.

With our dedicated metadata teams, we always aim to deliver you the most precise content in the streaming industry, but let’s be honest: we’ve got a massive catalogue! :sunglasses::relieved: improvements are always on the pipeline, but there’s only so much we can do...

So nothing better than counting on you, to let us know where we can improve!

Don’t forget: to make things easier, always paste here the links for the content you’d like to be fixed on Deezer. We’ll try our best and take care of the rest :thumbsup_tone2:

 

P:S: If you are an artist based in the UK, France and Germany  we have a great opportunity for debuting artists of all genres  to reach new listeners and build fans!! Check this article 👈🏼

 

Hello, Deezer! My artist name is Rye from Philippines, and someone whose artist had the same name as mine unleashed his single. I believe it is a music mismatch and I would like to have that single to a different profile.

 

Here's the link: https://deezer.com/album/314110877

And here's my artist profile: https://www.deezer.com/artist/162871117

Hi! My artist name is Jaymes, and another artist with the same name has albums and singles in my discography. I just created my account, claimed the artist page, and I have only one single called "Rain Underwater". Everything else is theirs.

https://www.deezer.com/us/artist/4909109

UPC: 198003890879

I am an artist under Quails, but there is another artist Quails. We released two albums however they are listed under a different name. I cannot make a creator account for that artist, and would like a different artist page to be made and the albums moved to that one, I can than make the creator login for that.

 

The current Quails artist:
https://www.deezer.com/us/artist/397961

 

The albums that need to be moved to a different aritst page also Quails:
 

 

Could you help us out on this (Very obvious that the music and artwork differs quite from the rest)

Hey Deezer support!

The song Settling from Boston funk group Ripe is wrongly associated to Quebec rock group RIPÉ.

 Can you please change it?

Thanks!

Userlevel 1

I have a request to move a song to the correct profile. My artist name is Luke Woods and my release “Sip It Slow”, went to another artist of the same name. Thank you so much for your help

 

Link to song
https://deezer.page.link/L1pxyF1JXFqeawnG7

 

link to my artist page (the page it needs to be moved to)

https://deezer.page.link/W3H2ZyC6omuxCNwC9

 

Hi!

I represent a distributor.

This release - https://deezer.page.link/c5YxtELXtxqF6Xm2A

Should belong to this correct artist profile - https://www.deezer.com/es/profile/4805644222

Userlevel 7
Badge +10

Hello @Mari Gikaru

can you give me the UPC of the new album so I can check? 

Hey @Yula here’s the UPC for the album 195729816527

Hey there! 

Your release will be on your artist page. 

Userlevel 7
Badge +10

Hey @Zandrick Rigel Reverso

All fixed now :) 

Userlevel 7
Badge +10

Hello @chrisjames.flow, I have moved the releases for you :) 

Userlevel 7
Badge +10

Hello @JCGonza, here is the new artist page for you: 

https://www.deezer.com/us/artist/175466357

Userlevel 7
Badge +10

Hello @Alexandra Golovinskaya, we can only move albums to artist pages, not to user profiles :(

Hello @Yula!
 

I'm trying to create my artist page and i can not because my music is assigned to someone elses page, its a song entitled “Get Over Here":
https://deezer.page.link/59bMDvw7pQ4mk7b86
 
Can you please remove my music from this artist (Krafter):

https://deezer.page.link/SCyupA2QbF8ajnkG7

 

My band's name is KRAFTER, can you please create my personal artist page KRAFTER so I can claim ?

 

Thank you in advance!

Hello @chrisjames.flow, I have moved the releases for you :) 

Thank you so much! 

Hi!

I represent a distributor.

Could you move these releases to a separate profile?

https://deezer.page.link/UdwWgUNoUKFQoqWf8

https://deezer.page.link/MVACUMpv8Myapncv5

https://deezer.page.link/2mHELHaAaJU7qEeZ6

https://deezer.page.link/Gcyagvvhz3tyqcKR8

 

Our artist has just one release at the moment

https://www.deezer.com/br/artist/134841122?deferredFl=1

 

Thanks in advance!

Userlevel 1

Hi, my artist name is LADY, I cannot claim my profile because my music is under another artist called Lady. Here is a list of my songs under their name- 

‘Does He Ever Think Of Me?’ - https://deezer.page.link/xZxnFE4gbH4ACXdQ9

‘Foolish Love’ - https://deezer.page.link/nBphudpGSY8s6kM29

‘Tender Hearted Woman’ - https://deezer.page.link/U4DeRH4PDCBviGM76

‘Hummingbird’ - https://deezer.page.link/njgZnhVbQ3ANrH3D9

 

Please can you separate them so I can claim my profile? I released ‘Does He Ever Think Of Me?, and the share links aren't right and I have an EP coming out soon.

Thank you, 

Becky 

Userlevel 1

Hello @Mari Gikaru

can you give me the UPC of the new album so I can check? 

Hey @Yula here’s the UPC for the album 195729816527

Hey there! 

Your release will be on your artist page. 


Hey @Yula thanks, I appreciate it

Userlevel 7
Badge +10

Hello @thesoundoflady

Here is your new artist page: https://www.deezer.com/us/artist/175688697

You can claim it here: https://creators.deezer.com/user/login

Badge

Just a quick question, is this only for artists, or can users report musician profile issues too?

Userlevel 1

I have a request to move a song to the correct profile. My artist name is Luke Woods and my release “illusions”, went to another artist of the same name. Thank you so much for your help

link to song: 

https://deezer.page.link/4mTdvCobrc1GzRZT9

Correct profile (the one it should be moved to):

 

https://deezer.page.link/W3H2ZyC6omuxCNwC9

Hi my wife has just released a single, which I distributed through Tunecore onto Deezer as follows:

 

Artist: Smy

Track title: Dres Papie

UPC: 859763467434

Released on 8th July 2022

 

However the Track has been assigned to an existing artist called “SMY”.

Could you arrange to get my track unassigned from this artist and create a new personal artist page for me please, my artist name is “Smy”

Please let me know if there is anything I need to do from my side...

 

Thank you in advance!

We have an artist profile with some tracks missing (they’re associated with the wrong artist):

 

Our profile (correct one):  https://www.deezer.com/en/artist/169837617

 

Albums in the wrong profile which should be linked to our profile:

1- https://www.deezer.com/en/album/130376862?utm_campaign=clipboard-generic&utm_source=user_sharing&utm_medium=desktop&utm_content=album-130376862&deferredFl=1

 

2 - https://www.deezer.com/en/album/92880692?deferredFl=1

 

3 - The track “Cascas Artificiais” should not be appearing in the wrong profile’s top tracks here:

https://www.deezer.com/en/artist/14137555?deferredFl=1

 

Also, please note that, judging by other streaming platforms, this other artist should be written all in caps, hence the confusion. 

 

Thanks,

Userlevel 1

Hello @thesoundoflady

Here is your new artist page: https://www.deezer.com/us/artist/175688697

You can claim it here: https://creators.deezer.com/user/login

Hi Yula, thanks for this! But when I go to claim it it isnt appearing as an option...

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