Answered

Tracks are "not available in your country", even though they stream on another platform in my country

  • 19 June 2019
  • 4 replies
  • 110 views

Every track in the album "Coming Home" by Kristin Chenoweth shows "this track is not available in your country"
https://www.deezer.com/us/album/9098645
This album was available until a few months ago, but now it doesn't even show up in the discography or through search in the Android app - only can find it on the web.
I had this album downloaded, but it disappeared from downloads as well - on both my Android devices.

Yet this albums streams here in US on Spotify without any problem:
https://open.spotify.com/album/7rcmX06Lhs7270kcBMfDpv
So clearly this is not an issue with the copyright holder not allowing streaming the album in US.
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Best answer by Rafael. 5 August 2019, 14:37

Hi there, only artists and their distributors can decide about country restrictions, but it's weird that Kristin Chenoweth's album isn't available in America...
I will get in touch with our music acquisition team and ask them to contact the artist distribuitor to clarify this!
Thank for letting us know!
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4 replies

Does Deezer's support monitor this forum? Do I need to contact them in some other way?
Userlevel 7
Badge +6
Hi there, only artists and their distributors can decide about country restrictions, but it's weird that Kristin Chenoweth's album isn't available in America...
I will get in touch with our music acquisition team and ask them to contact the artist distribuitor to clarify this!
Thank for letting us know!
Hi there, only artists and their distributors can decide about country restrictions, but it's weird that Kristin Chenoweth's album isn't available in America...
I will get in touch with our music acquisition team and ask them to contact the artist distribuitor to clarify this!
Thank for letting us know!

Any news?
Userlevel 7
Badge +5
Hi there @HTC.HTC

Thank you for your patience. We're still waiting for an answer. We'll be back here soon 👍🏼

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