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Refuzion and all artist pages on Deezer: "No albums are currently available" for few days!

  • 24 November 2020
  • 25 replies
  • 239 views

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Hi there.

Is there anyone else or is it just me? I just noticed it last saturday in the sushi bar.

I was eating well prepared sushi from local chef and I like it all, except this bug on Deezer.

I thought perhaps it will go away in time, bud bug is still here,

Mobile phone Deezer newest app, Desktop app all the same thing.

All releases are “gone” from artist pages Refuzion except top tracks and Featured (compilations). On other artists it seem to work so far, what is this problem?

Refuzion made plenty of singles this year and album coming.

It went:

No albums are currently available.

How one can fix this bug, since even clearing cache does not do?

I hope I am on the right place asking support and fix?

Please fix FAST, this is huge huge problem.

It makes Deezer Premium unusable, thank you.

icon

Best answer by bluezzbastardzz 30 November 2020, 06:00

In Germany I can open the album page for the new album Voyage by Refuzion, and all tracks seem to be playable = not greyed out in the desktop app:

https://deezer.page.link/fCbbGAiT4KWzeNAC8

But checking the artist profile it also says that there are no albums or singles, only compilations with a track on it. Still his 40 top tracks work as well for me, so you could navigate to his albums and singles from that list.

Michael Jackson looks OK to me though, all albums are listed on his artist profile:

https://deezer.page.link/ArGNpFXJmErrF9N88

 

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25 replies

Userlevel 7
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@Rudi, can you please check what’s wrong on my favourite Deezer page Artist for Refuzion.

Refuzion hard dance artist on Deezer, he’s page is simply the finest...

I just can not wait to have these singles back to that view?

These track seem to be found on search, so I think none of them are unavailable.

On YouTube Music everything works! Singles view Refuzion.

Refuzion on Deezer Premium https://www.deezer.com/fi/artist/4179957

Userlevel 7
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Good day.

Yesterday Refuzion released new album VOYAGE.

Like any release, it’s not on Refuzion pages Deezer.

Why it doesn’t show? Can you please look into it. Releases can be found only from search.

Seems that only affected artist.

I would appreciate someone looknig into it? I cleared cache and nothing helps on Android/Web.

Userlevel 7
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Now Wildstylez pages acts the same way.

https://www.deezer.com/fi/artist/271938

We seem to have big problems in Deezer right now???

Userlevel 7
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D-Block & S-te-Fan the same.

https://www.deezer.com/fi/artist/271920

This seems to be unacceptable.

@Rudi please help, seems that many other have problems too related to this.

Is another report after mine.

I even downloaded Brave browser and artist pages mentioned were as empty.

I am out of ideas, so it’s your turn Deezer, thank you.

I wish we aren’t paying to have this bug going on forever. It’s been a week now.

You are right. Madonna, Michael Jackson, Lady Gaga, and many more all are missing in the Android app version 6.2.15.146
WTF is going on? can only see 4 Top Tracks from artists

Userlevel 7
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You are right. Madonna, Michael Jackson, Lady Gaga, and many more all are missing in the Android app version 6.2.15.146
WTF is going on? can only see 4 Top Tracks from artists

I posted Rudi directly.

It still not fixed and even more artists affected. Indeed what’s going on?

We are paying for this.

Userlevel 7
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In Germany I can open the album page for the new album Voyage by Refuzion, and all tracks seem to be playable = not greyed out in the desktop app:

https://deezer.page.link/fCbbGAiT4KWzeNAC8

But checking the artist profile it also says that there are no albums or singles, only compilations with a track on it. Still his 40 top tracks work as well for me, so you could navigate to his albums and singles from that list.

Michael Jackson looks OK to me though, all albums are listed on his artist profile:

https://deezer.page.link/ArGNpFXJmErrF9N88

 

Userlevel 7
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I scroll refuzion pages web down.

I could see singles and albums all mixed after Featured in section.

It acts this way on all affected pages.

I want to see them on Singles and Albums sections!

Now it is More albums section.

It makes Deezer unusable. I hope they will fix it?

Userlevel 7
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Thank you for your patience @hpguru looking into this now!

Reported the albums. Please let us know if there are more artists affected.

@alex869 just pull the tracklist down, you'll see more top tracks loading.

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Thank you for your patience @hpguru looking into this now!

Reported the albums. Please let us know if there are more artists affected.

@alex869 just pull the tracklist down, you'll see more top tracks loading.

I think thanks, the whole Deezer artist page is broken… I mean I can not even see More albums section on Android where on Web it shows on affected artists. It is simply too much to report, perhaps you can find why certain artist pages are not including singles, ep’s, albums and then look how to fix all else? On my end nothing changed, and like I said this problem for many weeks now.

I wait solution. Like I said, and many agreed, this is unacceptable to have this bug.

Not only hard dance artists, some people can’t have it right on Lady Gaga pages. Also I noticed on most artist pages I now can see ONLY 4 and I mean it for most popular tracks in the popular view. Before it was from 5 to 100 easily depending on artists amount of releases. Now hardly 5.

Thanks.

Userlevel 7
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In Germany I can open the album page for the new album Voyage by Refuzion, and all tracks seem to be playable = not greyed out in the desktop app:

https://deezer.page.link/fCbbGAiT4KWzeNAC8

But checking the artist profile it also says that there are no albums or singles, only compilations with a track on it. Still his 40 top tracks work as well for me, so you could navigate to his albums and singles from that list.

Michael Jackson looks OK to me though, all albums are listed on his artist profile:

https://deezer.page.link/ArGNpFXJmErrF9N88

 

Yes, you can navigate, but it won’t solve a problem.

Which is many artist pages on Deezer are missing all or some releases.

I hope they can fix it, it worked before?

Userlevel 7
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Good day.

Refuzion and Wildstylez works.

What caused it and why DBSTF is still not fixed?

https://www.deezer.com/fi/artist/271920

How can prevent this to happen again? And how it can be automatically fixed for any artist it might affect? I mean there could be many more affected, are these fixed as well, thanks you so much.

Mobile phone apps works too, Refuzion and Wildstylez as well.

Userlevel 7
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More of this bug

D-sturb https://www.deezer.com/fi/artist/4345973

DBSTF https://www.deezer.com/fi/artist/271920

Keltek https://www.deezer.com/fi/artist/12481010

Psyko Punkz https://www.deezer.com/fi/artist/191739

B-front https://www.deezer.com/fi/artist/535429

Radical redemption https://www.deezer.com/fi/artist/2785481

Deadly guns https://www.deezer.com/fi/artist/11557645

Noisecontrollers https://www.deezer.com/fi/artist/204234

And these are just few.

Perhaps it can be looked deeper and fixed? These worked before just fine thanks.

Who knows how many artists has their Deezer pages broken with this bug.

Artists discographies on Android app miss so much content, I can't express how annoying it is!!!:rage: On web app everything is fine, all albums, eps, singles are there, but on Android app, almost f@cking nothing!:rage: How incompetent are your devs anyway? This is not like your simple errors which stops my tracks and I have to press play again.

 

 For example I go to Tiesto on Android app and there are just 6 albums and 7 Eps, nothing else is there. On Web App everything is there. On Android you have to search specifically for what you want in order to find it. Same for EVERY f@!king artist, I see just 6 albums for Orjan Nilsen on Android App, few albums and eps only for Paul Van Dyk etc. Happens to every damn artist.

 

 I have been 6 weeks premium here and I already want to jump back to Spotify ffs. I wanted to try different premium services beside Spotify before we buy family package but there are so many problems here I really can't enjoy it or recommend it. I wanted to support Deezer and a France company compared to American companies or just the big Spotify, but I have no choice.

 

 On my mac I use my big iTunes/Music Library to listen to my music, I want Deezer just for my Android, and it so bad. If that won’t be fixed in few days, I will stop my subscription, it’s just unusable for me having so much hard time browsing and finding artist’s content.

Userlevel 7
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Artists discographies on Android app miss so much content, I can't express how annoying it is!!!:rage: On web app everything is fine, all albums, eps, singles are there, but on Android app, almost f@cking nothing!:rage: How incompetent are your devs anyway? This is not like your simple errors which stops my tracks and I have to press play again.

 

 For example I go to Tiesto on Android app and there are just 6 albums and 7 Eps, nothing else is there. On Web App everything is there. On Android you have to search specifically for what you want in order to find it. Same for EVERY f@!king artist, I see just 6 albums for Orjan Nilsen on Android App, few albums and eps only for Paul Van Dyk etc. Happens to every damn artist.

 

 I have been 6 weeks premium here and I already want to jump back to Spotify ffs. I wanted to try different premium services beside Spotify before we buy family package but there are so many problems here I really can't enjoy it or recommend it. I wanted to support Deezer and a France company compared to American companies or just the big Spotify, but I have no choice.

 

 On my mac I use my big iTunes/Music Library to listen to my music, I want Deezer just for my Android, and it so bad. If that won’t be fixed in few days, I will stop my subscription, it’s just unusable for me having so much hard time browsing and finding artist’s content.

I do listen all these artists too and there is big problem in them too.

I can not trust Deezer for showing ALL releases artist pages after this bug.

Someone please fix it globally without a need to report each artist.

It worked before. I paid in advanced, but at that time no this bug. If it will be still next year, I might consider searching service which I can trust artist pages and discover music thanks you for fix.

Even if this is marked as fixed, it’s not fixed for all artists.

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More artists same issue deezer premium bug:

DJ Gollum https://www.deezer.com/fi/artist/187141

Starsplash https://www.deezer.com/fi/artist/781

7sonic https://www.deezer.com/fi/artist/4941554

Also this page for example has no popular tracks?

https://www.deezer.com/fi/artist/1592665 - Kris MCTwain

I at least listened it and listening. How normal it is not to have a top list?

I can find more sure, but I hope they will all fixed, as it is not works fine on all pages.

Userlevel 7
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Hello there, it’s not linked to a specific artist, it’s more of a general issue. I’ve let the teams known, I hope it gets fixed soon.

Cheers

Userlevel 7
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Hello there, it’s not linked to a specific artist, it’s more of a general issue. I’ve let the teams known, I hope it gets fixed soon.

Cheers

Yes, indeed it looked like general bug or issue.

Thank you much for looking it. When gone, it will make my musical journey as nice as it was before. I remember when registered, I was amazed with richness of artist pages. Now they are not.

And this is because of this general issue.

Once fixed my musical journey will continue to shine again.

Thank you so much for your teams! They are making great job with Deezer Premiere!

Here are some greets from Refuzion, to anyone who fixed his page before final fix!

So this issue still wasn’t fixed, still only 4 Top Tracks for many artists, even when pressing View All...

Userlevel 7
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Yes is not fixed and also releases missing on artist pages many.

Deezer is running small teams, so perhaps is why it takes time. I am waiting.

Is there anyone with news?

Userlevel 7
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Good day.

Is there a timeline for this fix? Many releases on certain artists not shows up, only can be searched.

Userlevel 7
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I'm hoping for January but I can't be certain yet @hpguru let's stay in touch and we'll let you know :wink:

Userlevel 7
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I'm hoping for January but I can't be certain yet @hpguru let's stay in touch and we'll let you know :wink:

Thanks for honest words, at least it is not forgotten.

Userlevel 7
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It seems to be fixing one artist at a time. Since this week DJ Gollum hard dance artist pages are working. Also tested all I posted here, most of them fixed. Please keep working to the end.

Seeing all releases by artists is really important to discover new and old musics.

Thank you for taking our bug reports seriously and working on them.

Userlevel 7
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Our team is small but they're dedicated to the cause! @hpguru thank you for keeping us in the loop!

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