Answered

Podcasts channels not showing

  • 14 December 2018
  • 30 replies
  • 1201 views

HI support team
How I do to have available the podcast channel on my account?
It doesn't appear on my search or browser.

Regards
Antonio.
icon

Best answer by Flo.Deezer 17 December 2018, 12:48

Hi Antonio, if you cannot see any Podcasts it means that they are not available in your country I am afraid. Unfortunately, there is not much we can do other than pass on your feedback 😉
View original

30 replies

Userlevel 7
Badge +1
Hi Antonio, if you cannot see any Podcasts it means that they are not available in your country I am afraid. Unfortunately, there is not much we can do other than pass on your feedback 😉
That's real disappointing answer, mostly when others companies does got the podcast available for their customers (other country podcasts).
Hi, In my deezer I cannot browse podcasts, depsite that if I search a specific podcast it appears. There is no option in the menu or interface to access/browse podcast
Userlevel 7
Badge +5
At the moment the podcasts are available in these countries: Austria, Brazil, France, Germany, Ireland, Switzerland, United Kingdom, and the United States. We will update this link as soon as we add any more country 😉
Userlevel 1
It's annoying when most of us from other countries have to pay the same price, but we get different access to content, like we can't access podcasts and radios.
Userlevel 1
At the moment the podcasts are available in these countries: Austria, Brazil, France, Germany, Ireland, Switzerland, United Kingdom, and the United States. We will update this link as soon as we add any more country ;)
Why the delay? I can cancel my Deezer sub now and go to one of your competitors - they have podcasts in my country. Only reason I'm not doing it is because of my playlists in Deezer.

Don't tempt me though.
Userlevel 1
I'm using deezer for 2 years already and nothing moved forward with podcasts, radio or audio books expansion in other countries.. does anyone from you team working on it at all?
Userlevel 2
Hey guys, I am currently listening to podcasts by following links on some websites or by browsing what other guys liked in Deezer, which means that the podcasts are not with region restricted content and can be browser, I just can't subscribe to them. Which makes this irrelevant and pretty stupid restriction. The competition (AppleMusic/ Spotify) both offer podcasts in the entire european region, which means that you should be also able to do it.
That's real disappointing answer, mostly when others companies does got the podcast available for their customers (other country podcasts).
Userlevel 3
Badge +1
It's annoying when most of us from other countries have to pay the same price, but we get different access to content, like we can't access podcasts and radios.
You also don’t have weekly discover 😅
Userlevel 3
Badge +1

At the moment the podcasts are available in these countries: Austria, Brazil, France, Germany, Ireland, Switzerland, United Kingdom, and the United States. We will update this link as soon as we add any more country ;)Why the delay? I can cancel my Deezer sub now and go to one of your competitors - they have podcasts in my country. Only reason I'm not doing it is because of my playlists in Deezer.

Don't tempt me though.

Use MOOVAL.com to transfer your playlists, artists, favorite / Loved tracks from Deezer to Spotify.
Spotify has all the podcasts, why the delay?
I spent the better part of half an hour trying to find the Podcast channel in my Deezer app, until I came across this forum and this thread.

I recently subscribed to Deezer (after using, and liking, the free version) and was eager to listen to some podcasts (as I determinedly refused to subacribe to Apple Music for example).

So I was quite disappointed to find out that podcasts are not, in fact, available in my country, Botswana. I hope the list of countries expands soon, Deezer guys!
Use Playerfm in SAfrica- they are free and have most Podcasts. Deezer must up their game - I will cancel my subscription end of next month if they don't.
Userlevel 7
Badge +5
Hi there @Bossie442 @Jovan.Djokic

Thank you for your feedback. It's important to help our team understand how to bring you the best experience. We're constantly working on Podcasts, albeit not as progressively as we hoped for. So thank you for your patience too 👍🏼

Podcasts were lost after premium subscription. So I'm going to stop paying. Goodbuy. Disappointed.

Userlevel 7
Badge +5

Hi there @Zi.M 

Sorry to hear that. Could you please provide us with a bit more detail? What was the name of the podcast and how you'd access it?

Userlevel 1

Any plans to extend podcast in other countries?

Userlevel 7
Badge +5

Hi there @geduxazz 

Thanks for reaching out. We're always looking to expand, especially podcasts, but there isn't anything concrete at the moment. If that changes, we'll let our community know :thumbsup_tone2:

Userlevel 1

You keep saying that a year and nothing have changed, spotify started to suggest quite a lot of podcasts a long time ago. I really like your platform, but I think it’s not fair to pay the same price as other countries that has full access to your features compare with those, which not.

Userlevel 7
Badge +5

Hi there @geduxazz 

I just wanted to touch base with you and let you know that we're planning big improvements to our Podcast experience this year, in the next couple of months.

However, when I was checking your account before giving you an update, I've noticed that your account is set to Lithuania, where our Shows tab isn't available yet. Nevertheless, we want to expand our Podcasts' rights to more countries. So stay tuned to our community if you can :thumbsup_tone2:

I listen to podcasts, but I did not know that they could be listened to on Deezer. When I have a HiFi subscription (by the way, one of the most expensive Deezer tariffs) I could only listen to music. I canceled my subscription and now I can listen to music and podcasts - for free! So I paid 8 euros to limit my ability?

Userlevel 7
Badge +3

Hello @Sviat, it’s not a question of offer but of availability depending on the country your reside in, not all countries have access to podcasts. I can see you’re now in Ukraine, did you subscribe to your previous offer in a different country?

Cheers

Hi there @geduxazz 

I just wanted to touch base with you and let you know that we're planning big improvements to our Podcast experience this year, in the next couple of months.

However, when I was checking your account before giving you an update, I've noticed that your account is set to Lithuania, where our Shows tab isn't available yet. Nevertheless, we want to expand our Podcasts' rights to more countries. So stay tuned to our community if you can :thumbsup_tone2:

It’s been well over 3 months now and still nothing. Another disappointment.

Userlevel 7
Badge +5

Sorry to hear that @svnh

We have expanded to other countries, but Lithuania hasn't got the Shows tab yet - all we can ask you is for more patience, other countries have asked for it too, so we've got to follow priority according to the number of users requesting the feature :v_tone2:

Reply