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Podcast episodes not loading

  • 10 April 2020
  • 5 replies
  • 45 views

I’ve submitted my Podcast feed URL to Deezer and the show is now available but it does not show the episodes, it’s like that for two weeks and there are already 3 episodes. 

 

Here the link: 

https://www.deezer.com/en/show/1020532

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Best answer by Felipe.Plets 15 April 2020, 23:10

Thanks @Rudi ! Updated my Anchor episodes to MP3 and they are now available on Deezer. 

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Userlevel 7
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Hi there @Felipe.Plets 

Thanks for reaching out and for your patience. Thanks for choosing to place your content on our platform :wink:

I've checked your podcast and I've noticed that the episodes don't have the right format. Please follow the instructions from our article here for further help :thumbsup_tone2:

Thanks @Rudi ! Updated my Anchor episodes to MP3 and they are now available on Deezer. 

Userlevel 7
Badge +5

Really glad to hear you've got it working @Felipe.Plets, thanks for letting us know too :v_tone2:

I've tried uninstalling and reinstalling the app, I've tried downloading the episode, but nothing works. From episode 83 and forward, it doesn't load and shows me an error message. 

Userlevel 7
Badge +5

Hi there @carolzinha2015 

Sorry to hear that. In what podcast is this happening? Have you tried reinstalling the app?

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