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Our Album is not available

  • 10 September 2019
  • 3 replies
  • 15 views

Hello everyone, Distrokid has twice presented our album Falcons Chaqueños (my band is called Hard Faces). What can I do? 60 days have passed since the first shipment.
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Best answer by Rudi 15 September 2019, 11:42

Hi there @jormagonse

Sorry that's happened. If they sent it twice, then it could be something on our side. Could you please contact our support team here? You can forward the details quicker so that the content is available.
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Userlevel 7
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Hello everyone, Distrokid has twice presented our album Falcons Chaqueños (my band is called Hard Faces). What can I do? 60 days have passed since the first shipment.

Hi there, have you contacted your distributors? What do they say?
Yes !, Distrokid is sent twice and nothing ...
Userlevel 7
Badge +6
Hi there @jormagonse

Sorry that's happened. If they sent it twice, then it could be something on our side. Could you please contact our support team here? You can forward the details quicker so that the content is available.

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