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nome dell'artista sbagliato


Ciao, attraverso tunecore avete pubblicato la mia traccia “relax” sul vostro servizio musicale, attribuendo il brano ad un altro autore con il mio stesso nome “Cole”. Potete per favore aiutatemi a risolvere questo problema ?
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Best answer by Rafael. 26 July 2018, 16:32

Hi Lorenzo, I'm sorry about that! Please send me the link of the album and the link of your profile. I can change it from here 😉
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Userlevel 7
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Hi Lorenzo, I'm sorry about that! Please send me the link of the album and the link of your profile. I can change it from here 😉

Ciao, attraverso soundrop avete pubblicato la mia traccia su un account sbagliato potreste cambiarlo e metterlo nel mio account 

 

Userlevel 7
Badge +7

Hi @Giuseppe Costa, are you saying that you have a song in Deezer that went to the wrong artist page? Please send the link of the songs to us, we can help you with it.

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Ciao, la mia traccia Forever, rilasciata sulla vostra piattaforma tramite Soundrop è stata associata ad un account sbagliato

questo è il link:

http://www.deezer.com/track/952667432

potete aiutarmi?

 

grazie

Userlevel 7
Badge +8

Hi there @Samu8991 

Sorry for the reply in English - Italian isn't supported in the community yet.

We can surely help - could we also have the correct profile URL for you? So that we can move the track to yours? Thank you :wink:

@Rudi @Rafael. 

Hi, my song has been associated to another artist. 

this is the song https://www.deezer.com/album/142362952?utm_source=deezer&utm_content=album-142362952&utm_term=3690578622_1590738524&utm_medium=web

 

this is my artist page that you should associate the song https://www.deezer.com/artist/10372362?utm_source=deezer&utm_content=artist-10372362&utm_term=3690578622_1590738593&utm_medium=web

 

 

@Rafael. @Rudi 

Always me :) 

this song too should be associated to my profile https://www.deezer.com/album/137195732?utm_source=deezer&utm_content=album-137195732&utm_term=3690578622_1590738916&utm_medium=web

 

 

Otherwise this one should be deleted because is not mine.https://www.deezer.com/album/15229647?utm_source=deezer&utm_content=album-15229647&utm_term=3690578622_1590738770&utm_medium=web

Userlevel 7
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No problem @c_loud 90 - thanks for reaching out to us about it. I've passed all the details you mentioned above to the relevant teams here at Deezer - give it a few days and keep us posted :wink:

Hi, my song “Presa bene” has been attributed to another artist with the same name. The name is Bela, but this is my first single. My account name is “jackananas”.

Can you fix it? thank you very much

Userlevel 7
Badge +8

Hey @jackananas 

We sure can. Please post us the link for your track and your artist profile on Deezer here and we can fix that for you :thumbsup_tone2:

Hi Rudi,

this is my track: https://deezer.page.link/ojMsUM4CZCuZzkncA

I have not an artist profile yet because it’s my first track on Deezer, must I create it on my own?

Anyway the actual profile associated to the track is wrong.

thank you!

Hi, my song has been associated to another artist. 

It should be associated to my profile.

 

This is the song url

https://deezer.page.link/1vEEiTkVvkLcvcD26

 

Thank you!

Userlevel 7
Badge +8

Passed on both requests @Basilico Official @jackananas :thumbsup_tone2:

Thank you for reaching out!

Ciao tramite distrokid ho caricato il mio primo brano ma è stato messo nell’account di un altra persona, come potete aiutarmi? grazie

Userlevel 2
Badge +1

Hello @roberto16000 

Thank you for reporting this. Can you please share with us the URL of your release on Deezer that it has been misplaced and your artist name, please? Then we will be able to check it out and amend the situation.

Enjoy Deezer! :loudspeaker:

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