New podcast artwork not updating on Deezer platform

  • 15 June 2020
  • 5 replies

We updated our name and podcast artwork in BuzzSprout and the new name and content has come over but the old artwork for the podcast has not changed.  We have not had this problem on other platforms.

5 replies

Userlevel 7
Badge +6

Hey @Breaking Barriers 

Thanks for letting us know. Apologies for the inconvenience.

Our system doesn't pick up the image from iTunes/Apple Music but the RSS feed itself. Feel free to post the image here and I can add it manually for you :wink:

Thanks, we are on Buzzsprout so not sure why the graphic did not pull but appreciate your help

Userlevel 7
Badge +6

All done @Breaking Barriers :wink:

You may want to check where the other image is stored. It's being pulled from there, for sure (maybe Buzzsprout).

My podcast is through Buzzsprout as well. I updated my artwork a couple weeks ago but it is not updated here. Can you help me with that? I’ve attached the artwork. 

Thanks, Princella 

Userlevel 7
Badge +6

Hi there @Princella Nunez Stringer 

No problem, we can look into that. What's the link for your podcast?