I cannot claim my artist profile on Deezer

  • 19 February 2019
  • 11 replies

I need your help. Discover "Satellites help me" by Hasha on Deezer

11 replies

Userlevel 7
Badge +8
Hi there @Hasha

I'm not sure if I understand what you meant. What do you mean by "you can't claim your artist profile"?
I said, I cannot claim my artist page not profile. Thank you
Userlevel 7
Badge +8
Hi @Hasha

Please check this topic for more help and let me know if you still need me 😉

I can not claim my artist account ? 

It’s Stefan Thomas ,https://www.deezer.com/artist/3334991?utm_source=deezer&utm_content=artist-3334991&utm_term=2530902562_1596304070&utm_medium=web




The UPC code is not right and i can not find it, please help me….Didnt had this problem with spotify…


Greetz, Stefan

Userlevel 7
Badge +8

Thanks for contacting us, Stefan @Stefan van der Laan - apologies for the inconvenience.

In your case, it's best to contact our customer support team here and they'll guide you through the process :thumbsup_tone2:

Hello there, 

I wanted to claim our artist Profile, but when I click submit it says, that this is not my Album or it doesnt exist. I added a Screenshot. Name of the Band is Rugged Roots, and we want to get on our Page before the Release is done. Why does it say that? The artist ID matches the Name and the UPC is copied from our Distributor…

Can someone help me? 


Userlevel 7
Badge +8

Hey @maikaxm 

We get you, and we're here to help. Have you got the URL for the profile on Deezer? For more info, please see here :thumbsup_tone2:

Hi there, I am attempting to claim my artist page, however, it continues to say that it either doesn't exist or I do not own it. I have supplied all detail besides the UPC, which my label and distributor have.

My artist name is Beyond June and the profile is here: https://www.deezer.com/us/artist/80566562

Thanks in advance,


Userlevel 7
Badge +8

Hey J @Beyond June 

Thanks for reaching out. Our teams have asked if you provide a screenshot of the error message you've got, is that possible?

I can’t claim my artist page, because i don’t know my upc code… can you help me in some way, please? My realese is Importante and my artist name is Flissy 

Userlevel 7
Badge +8

Hey @Flissy 

No problem, but I encourage you to contact our Customer Care team to get that sorted :relaxed: