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Flow and Podcasts cutting out

  • 21 November 2017
  • 1 reply
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Since my premium trial ended, every time I listen to a Flow or a podcast the audio cuts out every few minutes. Sometimes an ad has appeared on my phone screen, sometimes it has just gone back to the home screen. I then have to navigate back to what I was listening to. Surely this isn't how it is supposed to work, how do I stop it happening?
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Best answer by Anja 22 November 2017, 16:48

Hi @Liam.Stokes, what device are you using and have you tried to delete the smart cache and restart the phone? Also does this happen on Wifi and mobile network?
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Hi @Liam.Stokes, what device are you using and have you tried to delete the smart cache and restart the phone? Also does this happen on Wifi and mobile network?

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