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Deezer For Creators

Deezer For Creators
Rudi
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  • Rudi
  • The Godfather
  • 14344 replies

If you're an artist or partner who would like to have control over your Deezer profile (including bio, pic, social media links), please visit Deezer for Creators platform here 💿

And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps 🎵

For any questions, or if there are any issues please contact our team here 📢

282 replies

elrapwell
Rank
Userlevel 1

Hello @elrapwell and @management (could you please let me know your artist name?), I’ve forwarded your request to speed up the delivery of your access.

Have a nice weekend

Ghostown 
https://www.deezer.com/en/artist/343815

https://www.deezer.com/en/artist/343815
S
Rank

Hello @Serro, could you send me via PM the name of the artist page as well as the email address you used for this request, and if you’re the artist or the manager? Thanks :slight_smile:

Alright, on it asap! Thank you for responding.

oj.laranjo
Rank

Hi, I have requested access to the backstage area for my band, ANGRIFF, on January 29th but so far I did not get any reply and I still do not have access. Can you please clarify how long will it take until access is eventually granted?

Cheers

OJ

OJ Laranjo
Agustin Amigo
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Userlevel 3
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Hi there @Ayoub Belmokaddem

May I ask you to please request access again? This should help speed up the process :thumbsup_tone2:

Hi Rudi,

I requested for a second time, 2 weeks after my first request, but I got an error message saying that I already requested 😅 At least the good thing is my original request has been acknowledged. 
By the way, I’m the admin of a facebook group of 95 Deezer neoclassical artists like me, and I would love to spread good news to the boys and girls 😉 Oh wait, maybe we are the reason for the request overload 🤭😉 As long there is hope, we don’t give up 👍 Thank you!

Best,

Agustín

http://www.deezer.com/playlist/7228413544
Rudi
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Userlevel 7
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Hahaha @Agustin Amigo you're right, the team is still dealing with a lot of requests. Thank you very much for your patience!

About the Facebook group, that's amazing. We should keep in touch on that. Do they use the community? Feel free to post more links to your work here in as well :thumbsup_tone2::wink:

Agustin Amigo
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Hi @Rudi, most of the artists from our group have the same questions: how to setup their artist page, how to monitor their performance on Deezer, how to share their music and playlists with their fans, whether there is a way to submit new or upcoming releases to editors, etc... Also Deezer’s user centric model is a hot topic and we would like to know more about it. I’ve shared already some links to the community, where I found similar questions that have been already answered. But I will also encourage them to actively use the community!

Thank you for your support!

Agustín

http://www.deezer.com/playlist/7228413544
K
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Userlevel 7
Badge +6

Thanks, I forwarded the information :wink:

https://www.deezer.com/en/profile/3421485864
management
Rank

Hello @Tamtamtada, i’ve moved your message on this topic, you can make the request on our backstage platform :slight_smile:

Hi @management, thank you for the information, I’ve forwarded it as well :wink:

Thank you Kevin! I appreciate it!

https://nexis.digital/
C
Rank

“request has been send” it says now;))))))

at least...one further step.

THANK YOU so far….i will let you know about new info

cheers, chris

L
Rank

Hi @Rudi, Just dropping in to say that I am also one of those artists that has been waiting for my access to Backstage. Is there any other contact we could be making that would be helpful? I am also a part of the Facebook group. Thanks @Agustin Amigo for letting us know about this community area!!

Thanks for any and all help, @Rudi !
Lynn

 

Agustin Amigo
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Thank YOU for your support @Agustin Amigo! We also need artists to be part of our community so that we can improve our music experience to the right level.

Perhaps we need to work on a guide that can answer most of the questions you mentioned :thumbsup_tone2:

If there are any specific suggestions, bugs or feedback, let me know directly :wink:

Hey @Rudi, just to say that yesterday myself and most of my colleagues from the facebook group got the access for backstage validated. We are very happy and find the tool very useful. Please forward our thanks to the deezer team involved, they had for sure to coup with a great amount of applications at the same time. Best wishes to all, and please stay healthy! 
warmest regards,

Agustín

http://www.deezer.com/playlist/7228413544
Rudi
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Userlevel 7
Badge +7

Hey there, Dima @Paula Dima 

That's very odd indeed, thanks for reaching out. I've moved your comment here.

As I've mentioned above, please contact our support team about this and they'll be able to guide you through your account and access to sort things out :thumbsup_tone2:

Rudi
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Userlevel 7
Badge +7

Hi, Hervé @herve_deez 

Thanks for reaching out. We'll take care of this, our teams are on it.

But it might take a while, so please stay tuned to our platform and keep us posted :wink:

Paula Dima
Rank

 

Hey there, Dima @Paula Dima 

That's very odd indeed, thanks for reaching out. I've moved your comment here.

As I've mentioned above, please contact our support team about this and they'll be able to guide you through your account and access to sort things out :thumbsup_tone2:

Thank you Rudi! 

M
Rank

Hi, I’m still not able to request my artist backstage page.  How do I get this? I have 3 songs released and is part of this EP. How can I get help? 

 

Pia.Deezer
Userlevel 7
Badge +3

Hi @Dict8 Please request access to our new Backstage for artists platform here :dvd: Then you can update your artist profile yourself :wink:

And if it's your first time using it, all you have to do is click on the button 'request access' and follow the steps :musical_note:

Please bear in mind that the access request can take up to 20 days because there is a huge backlog. Apologies for any inconvenience caused and thanks for your patience 

Rudi
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Userlevel 7
Badge +7

No problem @Paula Dima :relaxed:

You need to wait for them to reach back to you @Ahmed Hamdy Raouf but don't worry, it'll be sorted quickly once support gets involved.

Hey @DehbPAGE 

Please see above and reach out to our support, they can help you further :wink:

A
Rank

Hi there @A_G 

Requests take a little over 21 days to be granted. It varies according to the resources we currently have available in the Backstage team and obviously the number of requests at once. Please ensure your profile has only your content in it. If there's anything wrong with the profile, for example, music from other artists incorrectly added to it, let us know! :thumbsup_tone2:

 

Hi Rudy,
There’s 7 days left to complete the 2 months waiting since I requested access to deezer backstage.
The 14 days waiting was due to the response I received from Kevin, who recommended me to write to backstage@deezer.com.
My profile seems to have no problems.
Greetings.

 

Rudi
Rank
Userlevel 7
Badge +7

Hi there @maxserpentini 

Thanks for reporting to us here - I've moved your comment here so that you can read more info about our Backstage - but since requests are taking quite some time to be granted, feel free to post the image here and I'll be adding that for you. You can also provide me with a bio, and Facebook and Twitter links :wink:

Hey @A_G sorry to hear that. Send me a PM with your requester email and artist profile and I'll chase this for you :thumbsup_tone2:

Jaime.
Rank
Userlevel 7
Badge +7

Hey @VIPER_ the average time to get a response from the team after submitting your request is 3-4 weeks due to the high number of request thet team in working on.
If you haven’t hear from them after that time, please contact me again.
Thanks for your patience. :nerd:

V
Rank

Excuse me,I

Its been like almost a week I have submitted my request to get access or claim my artist profile on deezer  and I haven’t heard anything from you guys yet. What do I do now?  Its just I couldn’t be able to get access to my profile yet.

here is the link to my artist page : https://deezer.page.link/3aQFkXfynDNXNfii9

 

A little help will be much appreciated 

 

 

K
Rank
Userlevel 7
Badge +6

Hello @Serro, could you send me via PM the name of the artist page as well as the email address you used for this request, and if you’re the artist or the manager? Thanks :slight_smile:

https://www.deezer.com/en/profile/3421485864
Jaime.
Rank
Userlevel 7
Badge +7

Hi @Afuerenyo Music in the info above in this page you’ll find all the information to claim your artist’s pages.
If you have any further questions please let us know :)

D
Rank

Ok so Im trying to get access to Deezer Backstage so I can keep my profile updated and get a view at my analytics so I can see and better plan to market myself on the platform.

 

When I try and seek access, the request access form is asking me a bunch of mandatory information that I have multiple answers to.

 

Your label …. Im an artist not a label and I release on many different labels. Do I just pick any of them ? Your distributor …. likewise different labels use different distributors.

 

I have to say having Spotify for artists, Amazon music for artists and an Apple artist account, this way of getting access is by far the most difficult I have experienced. Appreciate it is a new service but hopefully this access element will be improved in future.

A
Rank

Hey @Altblankn 

Thanks for reaching out and sorry for the long wait.

Please contact our customer care team here and they should be able to help you out :thumbsup_tone2:

Hi @Evgen Kurbatoff 

Profile pic uploaded :wink:


Dear @Rudi,

Could you please give me the email for the Customer Care team? Everywhere I look, the links that say “contact them here” just take me straight to the main Deezer webpage, but no actual contact links.

 

Thank you,

 

Altblankn

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