why does Deezer turn off (cancel) automatically after Ive been listening eg 30 minutes - but it doesnt seem to be an exact time limit
why does Deezer turn off (cancel) automatically after Ive been listening eg 30 minutes - but it doesnt seem to be an exact time limit
Userlevel 7
+10
why does Deezer turn off (cancel) automatically after Ive been listening eg 30 minutes - but it doesnt seem to be an exact time limit
Hey Ruth! From which device are you having this problem? Do you receive an error message?
Do you have a Deezer subscription?
Hi Yula,
Yes I have a subscription, its on my Apple laptop which is connected to my ampli. I dont think the problem is in the computer as this doesnt happen when I eg watch TV through it.
thanks
There is a setting that disconnects you once you leave the app after a certain amount of time.check if its enabled on your device
why does Deezer turn off (cancel) automatically after Ive been listening eg 30 minutes - but it doesnt seem to be an exact time limit
This is happening to me on my google nest, how do I stopped it?
Userlevel 7
+5
- deezer "Sonos/Master" Legend
- 391 replies
-
13 August 2022
why does Deezer turn off (cancel) automatically after Ive been listening eg 30 minutes - but it doesnt seem to be an exact time limit
This is happening to me on my google nest, how do I stopped it?
How is Deezer connected to your google nest? Do you start playing content via casting, voice control or cable connection with a mobile device?
I usually get on with voice commands. This is when I see the most problems with it turning off. I've been trying to figure out if it's after a certain song on my playlist or time frame and I haven't been able to find a pattern. Then I started playing via casting and it seems to be even more finicky.
Userlevel 7
+5
- deezer "Sonos/Master" Legend
- 391 replies
-
13 August 2022
If using voice control the stream directly goes to the speaker, also if casting.
So imho it could be a problem of your network connection that is dropping the signal or of your google nest device. For casting you can try to set a lower stream quality in Deezer apps audio setting.
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