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Simultaneous connection error and messed up songs in my Flow

  • 3 September 2019
  • 2 replies
  • 53 views

Hi
Yesterday I had the simultaneous connection issue when playing on my iphone even though it is the only device registered.
I have changed my password since there could have been a hacking issue.
Now my flow is parasitized by songs that have no sense .
Thoses songs are completely messed up.
https://www.deezer.com/en/artist/61844972
https://www.deezer.com/en/artist/53066522
https://www.deezer.com/en/artist/67877582
https://www.deezer.com/en/artist/61698592
https://www.deezer.com/en/artist/68960672

Why my flow is completely messed up now since I have to hit the not recommend button every 3-4 songs ?
As you can understand since the experience is now awful I may churn my account.
Thanks for your help.
B-)
Cherrios
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Best answer by Rafael. 6 September 2019, 12:19

Hi there, please change your password - I sent you the link!
Also, you can block some artists, have a look - https://en.deezercommunity.com/features-44/block-some-performers-59115
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2 replies

I am almost sure that my account has been hacked 2 days ago.
I have taken a look at listening history and there is a whole bunch of fake songs that has been listened too.
I really suggest Deezer to black list thoses songs from playing since there is a scam pattern here and to put a 2 steps authentication factor for unknown device connections.
B-)
Cherrios
Userlevel 7
Badge +6
Hi there, please change your password - I sent you the link!
Also, you can block some artists, have a look - https://en.deezercommunity.com/features-44/block-some-performers-59115

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