Question

Cross-fade please!


Userlevel 1
Hello, two years ago I asked for this basic and needed feature to be integrated in android and it seems it is still not implemented and I was told you where working on it...haha.
Could you please tell us when are you planning to develop it so we can switch to another streaming service if you´re not planning to do so?

Please be honest, I´m premium user for a long time but I would mind to switch back to any of the almost infinite options (google music, spotify, youtubemusic, tidal, amazon music...)

30 replies

hey deezer, I would like the fader function also available on Android. I think / hope that several people have the same mix.
Estamos 3-9-19 tengo un Galaxy note 10+ y qun no veo señales de crossfade
Apenas concluya mi suscripción me paso para Spotify..... ellos invierten mejor nuestro dinero
Hello, two years ago I asked for this basic and needed feature to be integrated in android and it seems it is still not implemented and I was told you where working on it...haha.
Could you please tell us when are you planning to develop it so we can switch to another streaming service if you´re not planning to do so?

Please be honest, I´m premium user for a long time but I would mind to switch back to any of the almost infinite options (google music, spotify, youtubemusic, tidal, amazon music...)
Userlevel 1
Deezer,
This is not good enough, every other music service has this option and as I explained earlier my sonos app has it as STANDARD. We are not interested in versions or equipment just put the option in there. This is clearly very important to your customers so why isn't it there? I have a family subscription which I will gladly move to Spotify if this isn't sorted quickly.
Hi! I own a Samsung Galaxy S9 and there is not that cross-fade option anywhere. I do not think it should matter the android version or what phone you own to have that option. Spotify has this option and works very well in all devices, I do not understand why deezer does not have it yet. Why does it take so long to implement this option?
As Rob Igo, I have a samsung galaxy a5 ( running Android 6.0.1) and the crossfade option is not available in deezer beta version, even after restarting the device.
Userlevel 2
As Rob Igo, I have a Moto G4 Plus (2 year old device running Android 7.0) and the crossfade option is not available, even after restarting the device.
Userlevel 7
Badge +7
Hi @Camille B

I just wanted to you let you know (in case it helps you) - if I restart my phone then crossfade is an option and works. Once I then close the app - when I go back to it later the crossfade option is no longer there?

I hope the info helps!
Userlevel 1
Thanks, my phone is a Huawei GX8 with Android 6.0.
Thumbs up if you can fix this for next beta version!
When will this be?
Userlevel 7
Badge +7
Hi @Camille B

I have a Moto X Play running Android 7.1.1

it's about 2.5 years old.

If you need any further info off the phone please ask! I'd love to have cross fade back! 🙂
Userlevel 1
Hello @Rob Igo & @Juls281,

We are really sorry that you don't have this feature enable on your phone.
Could you please tell us which kind of phone (brand & model) do you have in order to make it work if we can for a next beta ?

Thanks for your feedbacks
Userlevel 7
Badge +7
Hi @Juls281

I'm the same, got the beta yesterday and no crossfade, running an 2 year old phone with Android 7.1.1.

I understand this is a beta version and lab stuff will come and go as it's being test but I really really hope they put this in / make priority as all the competitors have it and it's a basic function 😞
Userlevel 1
S ai have already updated to beta (click multiple times in the app version to unlock the developer options and select the correct version) and to my surprise there's no cross-fade.
Here my screenshots of thedeezer beta version and the Deezer labs version of the beta, with no cross-fade.
So, is this a joke?
A 2016 phone with Android 6 does not support the cross-fade option?????? What?

Userlevel 2
Hi everyone

Do you know if a list of the "enough recent" devices compatible with the crossfade option exists, so that we could know if we can use this function (even with the beta version...)?
Userlevel 7
Badge +7
Hi @Camille B

I never knew that! Fantastic! 🙂 thanks for letting us know! 🙂
Userlevel 1
Hello @Rob Igo and @Juls281,

If you register to the beta test program only this week, it's normal that you can't download any beta version of the app yet. You should wait that we upload a new beta to the program.
And the next beta will be out at the end of the week.
Userlevel 1
So, is there a solution to this issue/bug?
Userlevel 7
Badge +7
I have the same problem. I did have the beta version on my phone but this week I had to to a factory reset. Since then even though it says I'm a beta tester I only have the normal version of android Deezer available to me.
Userlevel 1
As you can see I'm already a tester but the beta version is instill not configured in my android phone.
I switched to beta yesterday

Userlevel 1
HHoo i install de beta version? I have already checked myself as a tester but Deezer still keeps as normal beta
Userlevel 1
I need this feature please!
I can't believe my phone doesn't support the cross fade option.
I have android 6.0.1.

Aready configure myself as a tester to see if new features appear in the app but nothing new.
Userlevel 7
Badge +7
Hi @Juls281 the cross fade is ONLY available in the beta version (which is available to anyone)
Userlevel 1
I'm using Deezer normal version, not beta.
The following figure shows the version of the installed applications in my phone.

I have never seen the cross-fade option in Deezer labs.

Userlevel 7
Badge +7
I'll see if it changes over the next few days as it says it can take a few hours before the version is available
Userlevel 7
Badge +7
when I'm on the google app store it says "No eligible devices for app install" though the app store says "You are a tester"

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