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How to become an Android Beta Tester / Leave the Beta program


Userlevel 7
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Here's how you become an Android beta tester for Deezer:
  1. Join https://plus.google.com/communities/107487501362420680631 Use the Google Account you'll then use on the Google Play Store
  2. Follow this link : https://play.google.com/apps/testing/deezer.android.app
  3. Click on Become a tester to enable the Beta version to download.
  4. Make sure to be logged in with the same email address on the browser as you are on the Google Playstore
  5. Download Deezer from the Play Store to update your app.
  6. You're ready to go! Share your feedback and report all bugs on the corresponding forum
Note: you can leave the beta programme at any time. Simply select Quit the test version on the Play Store.

Any questions or issues activating or deactivating the Beta version? Let us know here and we'll help you :)

27 replies

Userlevel 2
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Hi Anja,

if i klick your link to become a tester Play Store tells me that i am not allowed to use/join the beta program and hints me to google+. But on google+ new members are not accepted.
what to do now?

Thanks.
Userlevel 7
Badge +6
AnZu wrote:

Hi Anja,

if i klick your link to become a tester Play Store tells me that i am not allowed to use/join the beta program and hints me to google+. But on google+ new members are not accepted.
what to do now?

Thanks.


Hi there, that's strange. What's the exact error message? And have you tried to log out and back in with your Deezer account email address on browser?

Also poking @Florian Dauly . Maybe he knows what's going on 🙂
Userlevel 2
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Anja wrote:


AnZu wrote:

Hi Anja,

if i klick your link to become a tester Play Store tells me that i am not allowed to use/join the beta program and hints me to google+. But on google+ new members are not accepted.
what to do now?

Thanks.

Hi there, that's strange. What's the exact error message? And have you tried to log out and back in with your Deezer account email address on browser?

Also poking @Florian Dauly . Maybe he knows what's going on :)


Hi Anja,

this is the error message:

In german:

App für dieses Konto nicht verfügbar

Dein Konto ist derzeit nicht zur Teilnahme am Testprogramm für diese App berechtigt.

Wenn du zur Teilnahme am Testprogramm eingeladen wurdest, solltest du darauf achten, dich mit dem richtigen Konto anzumelden. Falls du zu einer bestimmten Google-Gruppe oder Google+ Community eingeladen wurdest, solltest du außerdem nicht vergessen, zunächst dieser Gruppe bzw. Community beizutreten.


in english:

App not available for this account

Your account is currently not eligible to participate in the trial program for this app.

If you have been invited to take the test program, be sure to sign up with the correct account. Also, if you've been invited to a specific Google Group or Google+ community, do not forget to join this group or community first.



And yes, i am logged in with the same email address. it's the same message you got, when you didn't join the beta group in google+ before. i am using the beta app via apkmirror now, dunno if that has somethin to do with it.

Thanks for your help.

/edit

my wife gets the same error message.
Userlevel 2
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Hi @Anja ,

any news?

Thanks.
Userlevel 7
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AnZu wrote:

Hi @Anja ,

any news?

Thanks.


H there, sorry for the late reply. We're trying to figure out what could cause this. I'll let you know as soon as we know more. Thanks a lot for your patience! 🙏🏽
Userlevel 7
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@AnZu Seems as if there was an issue with the Google+ sign up. Could you try again now?
Userlevel 2
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Anja wrote:

@AnZu Seems as if there was an issue with the Google+ sign up. Could you try again now?


@Anja

Hi Anja, is there a way to become a Beta-Tester without using Google+? I don't have an active profile there right now.

Thanks.
Userlevel 1
Hi Anja, I have the exact same issuue, I can't sign up as beta tester.

Userlevel 2
@AnZu
@DrunkBlackMamba

You need to sign up to the Google+ Deezer for Android Beta Program community to be able to become a Beta-Tester (with the same account you are signed in on your device).

If you have feedbacks you can share them on this forum (not on the Google+ community).

Thanks again for helping us improving the Deezer Android application!
Sorry, resolved.
Jean-Baptite Vincey wrote:

@AnZu


@DrunkBlackMamba



You need to sign up to the Google+ Deezer for Android Beta Program community to be able to become a Beta-Tester (with the same account you are signed in on your device).

If you have feedbacks you can share them on this forum (not on the Google+ community).

Thanks again for helping us improving the Deezer Android application!


I am a regular beta tester but i lost my deezer beta program log on playstore after update the s7 to oreo. I think its because the G+ community is blocked for new members. On web im a regular member on community but when i see in the G+ android app im out of community. Can you see whats happen? I think its the problem that is make a lot of us lost beta program...
Userlevel 7
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Hi @Luis Gomes have you tried to go through the steps at the top of this topic?
Flo.Deezer wrote:

Hi @Luis Gomes have you tried to go through the steps at the top of this topic?


Yes. It doesn't work. Thats because the G+ community is closed i think. According said above.
Is there a beta app for Android? How do I sign up?
Are you saying the signin email address to Deezer must be the same as the Google Play Store signin? I hope not.
Userlevel 7
Badge +5
Hi @Flo can you help @Captain_Eric on this issue?
Hi @Luis Gomes & @Captain_Eric

The G+ community is not closed but the link is not working if you're not part of our Google+ community.

So :
1) Join https://plus.google.com/communities/107487501362420680631
Use the Google Account you'll then use on the Google Play Store
2) Follow this link : https://play.google.com/apps/testing/deezer.android.app
and the steps described above will work

It should work, just tell me if you still encounter issues in the process.

Best,
Florian
Userlevel 7
Badge +7
I have a quick question.. if I have a family account (I'm the master profile) and I choose to be a beta tester will all the other profiles be affected that use android?
Userlevel 3
Hello @Rob Igo ,
The beta profile is linked to your google account, it's part of the google ecosystem, not deezer's. Therefore it will not affect the other profiles of your family account.

the community is causing conflict with accounts.
I used the beta before the closure of the G + community and after the transfer to the forum, it is not possible to leave nor enter into the common. Like I was invisible to the community and made my Google account unreadable for the beta. I've been trying for days and it's unfortunate that it happens

Userlevel 2
@Sávio Monartz this looks strange indeed, I can see you in the community.
Can you check your account is still active in the community? And that you were signed in with the same Google account when clicking on the link to join the beta user program? This should be the same account registered on your device in order to download the beta version from the Google playstore.
Iam active beta tester, but I dont receive update on beta. Why?
Userlevel 2
@Throony the new beta version was released today, this should be available by now.
@Jean-Baptite Vincey thnx a lot for information, it works now)
Regards, how can I get out of Deezer Beta. Thanks

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