Crackling, skipping and quality issues via chrome cast when streaming


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As per the title, there are quality issues when streaming via chrome cast (I have hifi account). It is like listening to a damaged CD.

Note I am streaming, not playing downloads from the SD card as I see this has been offered as the reason elsewhere for similar issues.

It is intermittent. Sometimes an issue with all tracks for a listening session. Sometimes 1 or 2 only. Sometimes no issue.

I have fast internet (fine for 4k TV streaming) and sting wifi. That is not the problem.

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I'm also experienced similar issues when casting to Chromecast.

When skipping few song, the sync is lost, different song on Android and Chromecast.

This requires restart both Chromecast "home" app and Deezer app.
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Same here regarding the disconnects and restarts. Have usually had to force-stop deezer or restart my phone to resolve.
I have experienced the same issue quite a few times...
sometimes even only at the end of a track it sounds like a bad CD RIP!

ie, Check this album: "Taffetas - Taffetas (2005)"
I think ALL tracks are damaged with skipping and clicking sounds.

What's up with that? :S
Hello dear Beta users!

We're very sorry to hear that some of you are experiencing troubles with Google Cast experience in our Android app 😞

We're currently investing a lot of efforts to improve integration of Google Cast within our apps. Many stability improvements have already been released in the last version 6.0.1.48 currently in production and more is to come in upcoming beta 🙂

In order to investigate your issues, we need you to provide us with detailed information about the version of the Android Application you're using and the model of Chromecast you're casting to.
Gabriel B. wrote:

Hello dear Beta users!

We're very sorry to hear that some of you are experiencing troubles with Google Cast experience in our Android app 😞



These erorrs are NOT only in the Android app. They are also on the internet! Try listening in Chrome or Firefox or anywhere else.

Here is another: https://www.deezer.com/en/track/63983500
This track cuts off one minute too early.
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Gabriel B. wrote:

Hello dear Beta users!

We're very sorry to hear that some of you are experiencing troubles with Google Cast experience in our Android app 😞

We're currently investing a lot of efforts to improve integration of Google Cast within our apps. Many stability improvements have already been released in the last version 6.0.1.48 currently in production and more is to come in upcoming beta 🙂

In order to investigate your issues, we need you to provide us with detailed information about the version of the Android Application you're using and the model of Chromecast you're casting to.



Hi,
experiencing the same - Android 8.0 on Samsung S9+ (but same issue on Xiaomi Mi Max 2 Android 8.1)

Deezer 6.0.3.24

As mentioned in the posts above - sounds sometimes like a broken record. And also sporadically having the issue that songs skip to the next one after 30sec (I am Hifi subscriber)

Chromecast via desktop streaming (Mac OsX 10.14) and "Airfoil 5.8.3" works very well and without any problems!

Streaming to a Chromecast Audio

The goal is to be able to comfortably stream HIFI (!!) quality throughout my house via Android

So the end-to-end experience is:
1) You fire up Deezer on Android (Hifi!) - start playing a song
2) Sit down on your PC or Mac - fire up Deezer (you see what's playing) - switch to another song
3) Get to the kitchen and use your mobile (Android or ioS) and skip to the next song

Guys, this is not rocket science - just look at how Spotify is doing it - I love Deezer, but without this I think you will loose many Hifi subscribers the second Spotify enters with a Hifi offering

Good luck!
Problem with Chromecast audio here 😞

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