Question

missing now playing bar vrs 6.2.18.1

  • 24 December 2020
  • 12 replies
  • 220 views

Userlevel 1

The "now playing" bar usually at the bottom of the screen is missing. It is not within the app on any screen even if I have music playing.

Sometimes it will show up if I click on a song, but otherwise it is missing.

In the attached screenshot there is a song playing, as indicated by the symbols on the album and song text colour, but there is no now playing bar at the bottom.

 

 


12 replies

Userlevel 2
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I can confirm this behaviour, if I force close the app and reopen, the now playing bar will reappear. 

Userlevel 1
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I'm having the same issue!

Userlevel 4
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Hello, thanks for the report, we are investigating the issue.

Userlevel 2
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In addition, it does this sometimes, where playing now panel is there but just blank

 

Userlevel 2
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I had just come to report the same issue on version 6.2.18.64 using my Samsung S20 Ultra/ Android.

 

The now playing bar is missing but will play the now playing queue when I connect to my Android Auto as an example.

I have a version 6.2.17.87. and no updates available, device is Xiaomi poco x3 and i have the same issue. When I open my app the bar is not there, if i start playing the same playlist it continues to play where I left, but I definitely need the bar. And now I can't even enter my now playing. It's a complete mess and it's annoying. I hope it will be fixed soon

Iam facing the same issue and it's super annoying. 

Luckily when iam connecting my ohone to the car via Bluetooth deezer begins playing automatically from where i stopped. 

Iam in the beta program, with Samsung galaxy s20 and yesterday the app version updated to 6.2.19.20. I didn't had the chance to check if the problem is solved in the new version. 

Userlevel 2
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I can reproduce the problem. The situation from screenshots I posted above happens after using deezer on android auto. If I go to the phone app after using it in the car the now play bar/screen is blank. 

Hello  @Blackegg13  
Thank you for your investigation and your comment, we are aware of the bug and a fix is actually in development. It will be released as soon as possible 

Sorry for this unpleasantness

Userlevel 5
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Please  fix it

Userlevel 2
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I too am having same issue. I can still see the current song in Android notifications menu. 

 

Userlevel 3
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This issue occurs periodically in the production stream as well and is not limited to the beta version. 

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