Answered

volume suddenly raises to the highest on Deezer Android app


the android app keeps raises the volume of my phone to the highest suddenly and I can't lower is at all. The only solution is to close the app and reopen it again. But the problem is that issue keep happening very often I can't even hear one song normally

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Best answer by hpguru 11 May 2021, 16:09

Wow, you still can hear?

Sorry to hear that. Please please go right Now to Settings.

There you remove EQ. Do not use EQ in Settings, it can make this behaviour in any app.

I was almost surprised myself too when I first hand experienced the same thing and I didn’t even use Deezer at that time. It was nice little walk with a cup of tea I had with me. Then it was so loud, I was thinking to go mental. Once I disabled EQ, at that time I didn’t know much about Deezer.

It solved the issue I had with that loud sound sometimes.

I am still sceptical to use EQ on Deezer even if I see it in my settings because of this.

This is why I recommend you’d go Deezer app Settings and Remove EQ in Sound settings.

Also people experiencing this issue may find useful full reinstall of Deezer app.

What is full reinstall? Delete app, reboot your phone and install app.

Again, I am so sorry about this. Take care of yourself.

Hopefully it’s not too loud anymore! Take back full control of music you listen!

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Userlevel 7
Badge +7

Wow, you still can hear?

Sorry to hear that. Please please go right Now to Settings.

There you remove EQ. Do not use EQ in Settings, it can make this behaviour in any app.

I was almost surprised myself too when I first hand experienced the same thing and I didn’t even use Deezer at that time. It was nice little walk with a cup of tea I had with me. Then it was so loud, I was thinking to go mental. Once I disabled EQ, at that time I didn’t know much about Deezer.

It solved the issue I had with that loud sound sometimes.

I am still sceptical to use EQ on Deezer even if I see it in my settings because of this.

This is why I recommend you’d go Deezer app Settings and Remove EQ in Sound settings.

Also people experiencing this issue may find useful full reinstall of Deezer app.

What is full reinstall? Delete app, reboot your phone and install app.

Again, I am so sorry about this. Take care of yourself.

Hopefully it’s not too loud anymore! Take back full control of music you listen!

I really can thank you enough. It just took me long to answer because I really was still scared to use my headphones all this time I was using the phone speakers after I disabled the EQ settings for near to 20 days before I got the gut to use the headphones :) 

Now everything works

Userlevel 7
Badge +7

I really can thank you enough. It just took me long to answer because I really was still scared to use my headphones all this time I was using the phone speakers after I disabled the EQ settings for near to 20 days before I got the gut to use the headphones :) 

Now everything works

Nice to hear that.

Feel free to ask any other questions you may have with your Deezer,

I am glad it worked, thank you and have a nice summer!

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