Question

Tracks are skipping on mobile!


I only recently moved over to Deezer my Fitbit now links directly to it so I can have my music on the go. Sadly, I am regretting switching over as I am finding that whenever I use the Deezer App on my Android phone the songs constantly skip around.

I use Deezer on my laptop as well and never have an issue, but this is seriously annoying. I've tried installing and reinstalling the app, I've tried downloading tracks and it doesn't seem to make a difference.

Please can someone help, I just paid for another month, but at the moment I am so fed up, I am thinking I am going to cancel.

4 replies

I am also having this issue and haven't got mine linked to my fitbit. It's extremely frustrating and I can't find anything from Deezer anywhere to say how to fix it. I also use Deezer on my tablet and don't have this issue with that.
Userlevel 5
Badge +3
Hi there @smooshy888 @Rick Hales

Do you have Huawei phones? Some users have been experiencing similar issues with their Huawei devices. Fortunately one user was able to have a way around it. Please find more details here.

If you don't have a Huawei, please let me know what device you have and in the meantime, please try reinstalling the app.
Hi @Rudi, that link takes me to a log in page that I can't get through...
Userlevel 5
Badge +3
Hi there @Rick Hales

Sorry about the link - try here 😉

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