Question

the server encountered an error


服务器遇到错误

14 replies

Userlevel 7
Badge +5
Hi there, sorry about that. Have you tried to reinstall the app?
我已经卸载应用,清理缓存,重新安装,仍旧无法登录
一直显示服务器错误,无法登录。
Userlevel 6
Badge +3
Hi there @s5hc9fh64m

Is that on your Sonos?
我没有sonos,使用手机播放。
Userlevel 6
Badge +3
Ok @s5hc9fh64m

Have you reinstalled the app like Flo mentioned above? What is the app version and which phone do you have?
deezer6.0.7.128,华为手机。
Userlevel 7
Badge +5
HI @s5hc9fh64m I am very sorry, but we do not support the language you are writing in. Can you please try to reinstall the app and make sure you install it on internal memory?
重新安装了,在内部存储器里。
无法登录
Userlevel 6
Badge +3
Hi @s5hc9fh64m

Are you in China?
Deezer is unavailable in China at the moment... 😥
I am in China, using vpn, my friends can use it.
When will you enter the Chinese market?
Userlevel 6
Badge +3
Hi there @s5hc9fh64m

We don't officially support the use of VPN's. We have country restrictions in place.
Good question - we've recently entered the Indian market and countries in the Middle East. This year is also about expansion so while I can't give you a date, I can tell you it's something we're looking to do.

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