include
Answered

technical issue

  • 16 September 2022
  • 1 reply
  • 41 views
A
Rank

My Deezer app keeps stopping after playing a few songs. This just started recently. I have used the app for over 2 years without this issue.

I have uninstalled and installed again. Problem still persists.

Please help me

icon

Best answer by Yula 25 September 2022, 15:47

View original
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

1 reply

Yula
Rank
Userlevel 7
Badge +10

Hey there @Accesslawrence, 

Please follow these steps: 

  1. Restart the app (kill the app and remove it from the notification bar)
  2. Try another network (4G or Wifi)
  3. Restart your phone
  4. Delete all the cache & data from the app (Data and storage, and then “Clear all”), then restart the app
  5. Un-install the app and re-install the app
(She/her) add your pronouns to your signature!
TERMS OF USE DEEZER COMMUNITY SITE