Question

Synchronisation between web and application

  • 1 August 2019
  • 3 replies
  • 31 views

My application and web, while on the same account doesn't synchronize at all beside the playlist. I'm an album favorite guy and I start to be annoyed to not see my last discovers I fav on the web not being synchronized with my application. I tried to uninstall / reinstall it but it didn't change much. Am I the only one with this issue? How could I solve it?

3 replies

Userlevel 7
Badge +6
My application and web, while on the same account doesn't synchronize at all beside the playlist. I'm an album favorite guy and I start to be annoyed to not see my last discovers I fav on the web not being synchronized with my application. I tried to uninstall / reinstall it but it didn't change much. Am I the only one with this issue? How could I solve it?

Please go to the settings > My account and make sure you are logged in the same account, check the user number.
When you log out and log in again, does it get updated?
Hey sorry for late but I wasn't my account that much last week due to holidays. I cannot get the ID associated with my web account, only the phone one. Beside that, it seems the account is the same: same mail, same photo, same playlists, same recent listenings... only favorite albums are different.
Userlevel 7
Badge +6
Hi there @Baptiste Arnou

Have you tried clearing the app's cache?

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