Songs without audio

  • 25 December 2018
  • 1 reply

Some songs (random) in the playlist is without audio. The app still show its playing, and the next song is with audio. Stop and start, and the audio is back. Paid version in Android.

1 reply

Userlevel 7
Badge +5
Please try the following steps, exactly in this order, to see if it helps with your issue?

  • make sure you're connect to a wifi network
  • uninstall Deezer
  • clean your phone's cache
  • remove the SD card
  • turn off your phone
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card