songs stop randomly for 1 or 2 seconds

  • 1 August 2019
  • 5 replies

Music stops playing randomly. For 1 or 2 seconds then continious the song. It's not muting, but really stops / pauzing the song. Not every song. Both on my phone playing and while it is connected to a speaker / car. With flow, songs and playlists.

I have already deleted the deezer app several times and installed the newest version of the deezer app.

App doesn't crash.
It keeps running in the back or in front.

Samsung 9 plus
Newest deezer app

Best answer by MartijnKooij 9 August 2019, 21:22

Tried it and it works 👍👍
View original

5 replies

Userlevel 7
Badge +7
Hi there, please try our android troubleshooting and let me know if it helps!
Thanks Rafaek, We'll try this.
Tried it and it works 👍👍
I am a paiying user and my songs is playing like a cd thats scratched!!!!
Userlevel 7
Badge +7
Hi there @Lillibet

Sorry that's happened. Could you try the following steps, exactly in this order, to see if it helps with your issue?

  • make sure you're connected to a wifi network
  • uninstall Deezer
  • clean your phone's cache
  • remove the SD card
  • turn off your phone
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card