Answered

Songs skipping or paying too fast/slow

  • 24 July 2020
  • 1 reply
  • 37 views

Before it was only a rarity, but now, much more often, songs are jumping around while they’re playing (skipping ahead several seconds, sometimes multiple times) and other times a new song will start and it will sound like it’s on fast forward.  Why is this happening?  And it doesn’t matter if I am on data or WiFi and it doesn’t matter if I am at home or in my vehicle or at work.  It has become more than just annoying.

Why is it doing this??

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Best answer by Rob Igo 24 July 2020, 16:41

Hi @bruin96 

 

Please do the following in the exact order:-
make sure you're connected to a wifi network
log out of Deezer
uninstall Deezer
clean your phone's cache
remove the SD card (if you have one)
turn off your phone
turn on your phone
reinstall Deezer
Log in to Deezer
open Deezer and download at least one album or playlist
reinsert the SD card (if you have one)

 

Let us know how you get on :) 

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Userlevel 7
Badge +5

Hi @bruin96 

 

Please do the following in the exact order:-
make sure you're connected to a wifi network
log out of Deezer
uninstall Deezer
clean your phone's cache
remove the SD card (if you have one)
turn off your phone
turn on your phone
reinstall Deezer
Log in to Deezer
open Deezer and download at least one album or playlist
reinsert the SD card (if you have one)

 

Let us know how you get on :) 

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