Answered

Songcatcher stopped working


Songcatcher stopped working after updating. It searches the music but when finds it, closes afterwards. I'm using Xperia Xa.
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Best answer by testarossa 14 May 2019, 20:31

Resolved by updating to v6.1.0.89...
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Userlevel 7
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Hi there, have you tried our Android troubleshooting already? https://en.deezercommunity.com/android-47/android-issues-symptoms-and-answers-120
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I have the same issue too - started a couple of updates ago. There is no troubleshooting posted in the linked article for "Songcatcher Not Working"...
Userlevel 7
Badge +6
Hi @testarossa

Try performing the general Android troubleshooting to see if it helps, exactly in its order.

  • make sure you're connected to a wifi network
  • uninstall Deezer
  • clean your phone's cache
  • remove the SD card
  • turn off your phone
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card
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Resolved by updating to v6.1.0.89...

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