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song's ain't playing properly.

  • 27 December 2021
  • 2 replies
  • 27 views

I've got over 600 songs and they don't all play properly, they jump and play fast (like a scratched CD) I'm not happy as I'm paying a premium price for only a few songs. How can this be corrected as I'm considering cancelling my subscription?

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Best answer by dee_dirk 27 December 2021, 12:07

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Userlevel 7
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Hey @Amanda Cook 

That sounds like a problem with the cache to me.

You should empty it once:
→ Favorites tab
→ Settings (gearwheel top right)
→ Data and storage
→ 'Clear all'
→ restart smartphone

I've uninstalled the app and then reinstalled it, have updated my cache and phone, hopefully that'll sort out the issue 

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