When I found a song on shazam I pressed the 3 dots and it would say open in deezer. Now the links no longer there. Any ideas? I'm in UK using Samsung s20

Shazam link to Deezer not working on Android and iOS | Deezer Community, bringing music lovers together

I switched from Galaxy S10 to a S21. On the S10 Shazam supports the option to open a song with Deezer. Now with my new S21 the feature is no longer there??? Only Apple Music Spotify comes up???

Is there a prpblem between Shazam and Deezer???

A

Hi again all,

Could you please confirm if this happens to all Shazamed songs or only on some?
Our devs are checking this again.

Good point @Not your Dream because this was fixed on our end recently - everything seems fine on our side.

Happening to all songs.

W

Same here samsung s20plus, few weeks ago the option still worked, now suddenly not anymore.

I always work with shazam to deezer😫

Already re-installed app, no difference.

Regards Bianca from Holland

A

Hi There

Me too I'm afraid, I have uninstalled both Deezer and Shazam in the hope but no luck I'm afraid.

I am on Android using Pixel 3a

Cheers Alan

N

Hi @NicNic

Sorry to hear about this, and (as @Rudi says above) the developers thought this was fixed.

Since the same Deezer and Shazam app versions seem to have been working on my Galaxy s9 and yours, I can’t help wondering if this is an Android issue—either with the s21 firmware, or (if your new phone is running it) with Android 11.

I’m sure the Deezer devs will be looking into it.

Thanks @Freezer, fingers crossed. For info my S9 was running Android 10 and One UI 2.0, my S21 5g is running android 11 and OneUI 3.1.

J

same as me. no deezer when i use shazam. and i use te samsung s20 too

N

Not your Dream
Runaway Baby
4 replies
3 years ago
8 April 2021

I think that’s the problem on shazam side, not yours. Looks like the problem begins after the latest huge update of shazam, which brings more integration with apple music service/spotify.

Awe Ayoola
Tiny Dancer
1 reply
3 years ago
10 March 2021

Please, I have s20+ and I have used Deezer for years. But now it doesn't link when I shazam songs which like a hobby for me every seconds with every music I listen to. The soung catcher on Deezer cannot work work when other apps are opened so it's not practical. Please and please help. This is important to me.

S

When will i be able to link my shazam music to my deezer app?

N

Nats
Tiny Dancer
3 replies
3 years ago
4 February 2021

Got the same issue here. How are the dev teams doing with trying to resolve this? I'm on Samsung S21

Userlevel 7

+7

Rudi
The Godfather
14344 replies
3 years ago
16 February 2021

Hey @Chris Myburgh @curtstockman

We're still waiting for more info in relation to this. Some users are reporting that they still have the link but it isn't triggering anything on the Deezer app, apart from opening it.

Stay tuned, I'll be back once I've heard more about it - and in the meantime, don't forget to use Song Catcher :pray_tone2:

Userlevel 7

+7

Rudi
The Godfather
14344 replies
3 years ago
8 April 2021
Answer

You're actually right @Not your Dream

Our devs have confirmed that, if you have an Apple Music account or have linked a Spotify account, the 'open in Deezer' link won't show up. That's due to the update Shazam released a while ago, so not on our side.

At this moment, Apple is unable to provide a better integration with Deezer, but we'll continue to engage with them to get this improve in the future :relaxed:

A

Also no deezer link when I am using Deezer.

Reinstalled Shazam no change.

Samsung S20

S

stecam77
Tiny Dancer
1 reply
3 years ago
19 March 2021

Shazam still not linking to Deezer on my Pixel 2. All apps up to date. Partner's iPhone X is fine though!

M

Ms P
Tiny Dancer
4 replies
2 years ago
1 July 2021

Hi Rudi

I contacted Apple as you suggested but guess what? There has been no response from therm whatsoever. It’s been a couple of weeks.

Enjoy your day.

N

Nd47
Tiny Dancer
1 reply
3 years ago
17 April 2021

Guys Rudi is right, everything works fine.

You have to log out from your spotify and apple music accounts on shazam, then the Deezer button will appear.

I want to add that SongCatcher is way practical to add directly to a playlist and efficient too!

Regards

N

I've also just upgraded from a galaxy s9 where shazam and deezer links fine to a galaxy s21 and an no longer getting the option to open my shazam in deezer. Both apps open and work fine on their own though.

A

Same issue, just switched from S9 to S21 and do not see the option to open the song in Deezer. I reinstall both apps but no change. Still working fine on the S9.

Userlevel 6

+6

Freezer
Star Wo-Man
218 replies
3 years ago
29 March 2021

Hi @NicNic

Sorry to hear about this, and (as @Rudi says above) the developers thought this was fixed.

Since the same Deezer and Shazam app versions seem to have been working on my Galaxy s9 and yours, I can’t help wondering if this is an Android issue—either with the s21 firmware, or (if your new phone is running it) with Android 11.

I’m sure the Deezer devs will be looking into it.

M