Saved albums not saving any more

  • 9 March 2019
  • 5 replies

For some reason my Deezer account has stopped saving albums to my library? Any ideas or answers as to what is happening?

5 replies

Userlevel 7
Badge +6
Hey there @drughbear

Have you tried increasing the cache size? It could help.
Another thing is, how many albums have you got saved? You may want to login to via a PC to get more info and see if the albums are being saved there. Let me know how it goes 😉
Hi Rudi. I decided to delete a number of albums out of my 'saved' list and I was able to save new albums. Is there a limit to how many albums you can save?
Userlevel 7
Badge +6
Hi @drughbear

Yes, at the moment we do have a limit of 2000 albums. We're listening to feedback around this across different platforms though 😉
I have only 100 saved albums and now unable to save an album to My Albums. I normally connect through Sonos.
Userlevel 7
Badge +6
Hi there @MAGillett

Have you tried increasing cache size for the app? Don't forget to update the app as well, in order to avoid little bugs.