Question

Repeat mode turn on by itself on Deezer app

  • 26 June 2020
  • 1 reply
  • 6 views

Hi, 

Repeat mode turn on alone on app. Any song, any artist, any everything,: same issue. 

And when I Choose the repeat mode for 1 song, sometimes, song repeat 4 or 5 times and continue to the others songs. This issue is aleatory. 

I’m VERY upset about that!ª!!!!!!!!!!!!!!!!!!!!!!!!!!! Any idea? 


1 reply

Userlevel 7
Badge +5

Hi there @Vince bcn 2017 

Sorry that's happened. Could you try the following steps, exactly in this order, to see if it helps with your issue?

  • make sure you're connected to a wifi network
  • uninstall Deezer
  • clean your phone's cache
  • remove the SD card (if applicable)
  • turn off your phone
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card (if applicable)

Let us know how it goes :thumbsup_tone2:

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