Repair files

  • 19 April 2019
  • 6 replies
  • 227 views

  • One hit wonder
  • 4 replies
On some of my songs / albums it says repair file?
So I click on this and nothing happens.
Running Huawei p20 Pro subscribtion Deezer.
How can I repair files?

6 replies

Userlevel 7
Badge +6
Hi there, please, go to your phone settings >>> Apps >>> Deezer >>> Storage >>> Clear Cache

Please keep in mind this will remove any downloaded songs on this device, but you can easily download them again afterwards from your “My Music”.

Let me know if it helps!
Hi there, please, go to your phone settings >>> Apps >>> Deezer >>> Storage >>> Clear Cache

Please keep in mind this will remove any downloaded songs on this device, but you can easily download them again afterwards from your “My Music”.

Let me know if it helps!

Tried that doesn't appear to have changed anything....
Userlevel 7
Badge +6
Hi there @Amos

Could you please try reinstalling the app?
Hi there @Amos

Could you please try reinstalling the app?

Well that really sucked... Lost all songs..... Play lists....... Albums..... So I now can not even check the songs that had repair files!
Smh ffs! 😞
Userlevel 7
Badge +6
Hey @Amos

You shouldn't lose anything with a reinstall, only downloaded content (which can be easily toggled on for download once you log back in again). Are you sure you're logged in using the right credentials?
I've had a look at your account (the one linked to the email you used here in the community) and there's no paid subscription to it. So it might be that you have another account, with a plan and your saved music.
OK so my account is in my secondary email... All restored.... And now I can breath again... Thanks for making the effort.... 😉

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