Answered

Playback keeps stopping on Deezer Android app

  • 17 April 2021
  • 3 replies
  • 41 views

After each second tracks I got this. Both actions continue playing the tracklist. 

icon

Best answer by DrEvil 18 April 2021, 19:35

Does this happen only on this device? Can you also add a screenshot of the version installed please, (hide any personal data).

View original

This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

3 replies

Userlevel 5
Badge +2

Does this happen only on this device? Can you also add a screenshot of the version installed please, (hide any personal data).

Hi,

yes only this one and not a permanent issue.

 

Userlevel 7
Badge +8

Hi there @kpz 

Sorry that's happening. Could you try the following steps, exactly in this order, to see if it helps with your issue?

  • make sure you're connected to a wifi network
  • uninstall Deezer
  • clean your phone's cache
  • remove the SD card (if applicable)
  • turn off your phone
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card (if applicable)

Let us know how it goes :thumbsup_tone2: