Answered

Playback error: jumps back

  • 24 June 2020
  • 3 replies
  • 25 views

After yesterday's update to version 6.2.5.1 there are appeared song play error: in the middle of the track playback jumps back, but time continues counting as is.
This bug affect at least half of all songs playing from "FLOW" and another online playing. For now, I didn't face this problem when hearing the downloaded track, but maybe it is because that list is short.


I am using HUAWEI Mediapad M5 8.4 with Android 9 & Deezer Premium.

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Best answer by Popov.Dmitriy 4 July 2020, 17:09

It looks like solved, but I'm not really sure why.

Maybe because of the fresh update, maybe because of the troubleshooting method.

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Userlevel 7
Badge +3

Hello @Popov.Dmitriy, thank you for reaching out. Can you try this troubleshooting method and let us know how you get on?

We really appreciate your feedback, thank you :slight_smile:

It looks like solved, but I'm not really sure why.

Maybe because of the fresh update, maybe because of the troubleshooting method.

Userlevel 7
Badge +5

Keep us posted in case it happens again @Popov.Dmitriy as long as you're enjoying Deezer, it's all we care about :wink:

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