Answered

Phone freeze after scrolling through a lot of tracks

  • 30 December 2021
  • 4 replies
  • 17 views

Hi,

 

I have this problem, when I'm scrolling through dozen or so tracks in "Flow". It freezes and it won't even let me restart the phone, until it crushes by itself.

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Best answer by Yula 2 January 2022, 12:50

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Userlevel 5
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Hi,

 

I have this problem, when I'm scrolling through dozen or so tracks in "Flow". It freezes and it won't even let me restart the phone, until it crushes by itself.

Hey there, can you please allow more space to your Smart Cache? 

https://support.deezer.com/hc/en-gb/articles/360001369797-Android-Cache-SD-card-Troubleshooting-

 

 If the problem continues please get back with more information about your device… 

 

 

Hi, thanks for your answer, but unfortunately it didn't work. It's still crushing.

 

I'm using Xiaomi MI 10T, running MIUI 12.5.8.

Userlevel 5
Badge +2

Hi, thanks for your answer, but unfortunately it didn't work. It's still crushing.

 

I'm using Xiaomi MI 10T, running MIUI 12.5.8.

Can you reinstall the app please? Does it only happen when you are skipping a lot of songs fast? 

It usually happens when I'm scrolling through the "flow", skipping to the next song after a few seconds. After 8-10 or so songs it freezes. 

I'll try with reinstall.

Thanks.

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