No Album cover on Deezer app

  • 11 June 2021
  • 1 reply
  • 11 views

Hi, I encounter a problem. The album cover is not showing. What should I do? 

 


1 reply

Userlevel 7
Badge +8

Hey @Jamesharbeey_ 

Sorry that's happening. Could you try the following steps, exactly in this order, to see if it helps with your issue?

  • make sure you're connected to a wifi network
  • uninstall Deezer
  • clean your phone's cache
  • remove the SD card (if applicable)
  • turn off your phone
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card (if applicable)

Let us know how it goes :thumbsup_tone2:

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