Music stops after one track on android and laptop

  • 9 June 2019
  • 1 reply

For 2 months now my music on deezer stops after one track, then silence for many minuetes. If you look on the screen or the laptop, it shows that it is repeating the same track, but no music. Then after many minutes it plays again.
This is on android and windows laptop. Have tried changing the memory and cache, and reinstalling.
Doenst work.
Really need to have reliable music. What am I paying for?

1 reply

Userlevel 6
Badge +4
@Addie.May Hey! Thanks a lot for getting in touch 🙂 I have just checked your account and everything seems to be working properly. Can you give us further info please? Does this happen with a specific song/playlist/album? What Android version do you have on your mobile? Also, as regards laptop does this happen on the browser or on the desktop app?