Question

Listening to music offline

  • 5 February 2019
  • 1 reply
  • 26 views

Hi

I have all my Deezer music downloaded to an sd card on my mobile. When I switch Deezer to offline mode so that I don't incur any data charges, the music simply wont play. Why do I need the app on if it's saved to an sd?

This is really driving me mad and it's not helped by the don't care attitude of the Deezer helpdesk!

1 reply

Userlevel 7
Badge +5
Hi @Simon.Turner I am very sorry to hear that you are not happy with our service. Which error message are you getting exactly? Generally the SD card can give problems, we reccommend to save songs on internal memory instead.

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