Solved

just loading

  • 8 December 2017
  • 4 replies
  • 174 views

I have just subscribed to Deezer...Payment went off...but i cant not listen or play my music..

it is just loading but not playing..

kindly assist..

thanks.
T
icon

Best answer by Anja 10 December 2017, 12:23

Hi @Tumisang1 what do you mean by you cannot play? Do you get an error message and on what device does this happen?
View original

4 replies

Userlevel 7
Badge +7
Hi @Tumisang1 what do you mean by you cannot play? Do you get an error message and on what device does this happen?
I just got my subscription and I'm not getting any sound it continues to buffing?
U would like to hear my playlist sooner than than expected please, and thank you.
Userlevel 7
Badge +5
Hi there @Ryster20

Could you try the following steps, exactly in this order, to see if it helps with your issue?

  • make sure you're connected to a wifi network
  • uninstall Deezer
  • clean your phone's cache
  • remove the SD card
  • turn off your phone
  • reinstall Deezer
  • open Deezer and download at least one album or playlist
  • reinsert the SD card

Reply