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Intermittent pops from speakers - anybody else with this issue?

  • 30 October 2021
  • 8 replies
  • 56 views

This is driving me crazy.  It seems almost every other track I stream to my high-end Hi-fi (Roksan amp and Monitor Audio Gold speakers) suffers an occasional 'pop' and I can't figure out what's causing it.  I'm on the HiFi package and the Deezer equaliser is off.

 

Is anybody else having this problem and if they resolved it, could they please explain how they did it?

 

Many thanks

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Best answer by FriskyProdigy 3 November 2021, 17:50

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Userlevel 5
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Hi @MarathonZephead,

How are you getting your music onto your Hi-Fi system?

I’m guessing it’s via Bluetooth, you should understand Bluetooth speeds do not support Hi-Fi data rates hence tracks will ‘drop’ every once in a while as it continues playback since the payload is too high for Bluetooth capacity which maxes at 576Kbps (which is only good enough for HQ 320Kbps playback), whereas FLAC is at 1411Kbps.

You’ll have the best experience if your device is wired to your device or if it has in-built ability to stream tracks directly from Deezer.

Thanks for replying. Yes, it's via Bluetooth. My amp doesn't have a Deezer/Spotify built in. I'd like to accept your explanation, but when I stream to my car system I don't hear any pops.

 

Would you suggest downgrading to 320kbps? 

Userlevel 6
Badge +3

Thanks for replying. Yes, it's via Bluetooth. My amp doesn't have a Deezer/Spotify built in. I'd like to accept your explanation, but when I stream to my car system I don't hear any pops.

 

Would you suggest downgrading to 320kbps? 

 

Hello Zephead,

What do your streaming audio quality settings look like?

Are you streaming High Fidelity (1411 kbps) at home on your WiFi connection and High Quality (320 kbps) while on mobile data in your car?

 

G

Yes! You've just made me realise why it doesn't do it in the car now, thank you👍

Userlevel 6
Badge +3

Yes! You've just made me realise why it doesn't do it in the car now, thank you👍

 

You bet. This community rocks.

Hi @MarathonZephead,

How are you getting your music onto your Hi-Fi system?

I’m guessing it’s via Bluetooth, you should understand Bluetooth speeds do not support Hi-Fi data rates hence tracks will ‘drop’ every once in a while as it continues playback since the payload is too high for Bluetooth capacity which maxes at 576Kbps (which is only good enough for HQ 320Kbps playback), whereas FLAC is at 1411Kbps.

You’ll have the best experience if your device is wired to your device or if it has in-built ability to stream tracks directly from Deezer.

Many thanks FriskyProdigy, I think I can say you've solved my problem.

 

I wonder if there aren't many people who choose the HiFi option ie why I don't read of anyone else with the same issue? 

Userlevel 6
Badge +3

Hi @MarathonZephead,

How are you getting your music onto your Hi-Fi system?

I’m guessing it’s via Bluetooth, you should understand Bluetooth speeds do not support Hi-Fi data rates hence tracks will ‘drop’ every once in a while as it continues playback since the payload is too high for Bluetooth capacity which maxes at 576Kbps (which is only good enough for HQ 320Kbps playback), whereas FLAC is at 1411Kbps.

You’ll have the best experience if your device is wired to your device or if it has in-built ability to stream tracks directly from Deezer.

Many thanks FriskyProdigy, I think I can say you've solved my problem.

 

I wonder if there aren't many people who choose the HiFi option ie why I don't read of anyone else with the same issue? 

 

Not sure if you wanted @FriskyProdigy to respond specifically, but I will give my opinion.

The HiFi subscribers are generally those with higher-end audio gear. Wired headphones with a DAC, home stereos with the necessary tech to support the HiFi quality.

HiFi has, arguably, limited benefits on Bluetooth speakers and headphones, car stereos with the ever-present road and other noise, and other more middle-range home stereo equipment. 

I am a Premium subscriber because at home I listen on my Echo Studios, where deezer streams in High Quality. I use nicer bluetooth headphones (Beats) because I like the freedom of wireless, both in the house and when relaxing at the beach with a fish taco and a cold Pacifico. In the car, I don’t see the point of HiFi for the reasons I mentioned, so I stream in High Quality there.

I think deezer’s HQ sound quality sounds fantastic. It is easily as good, if not better, than the lossless offerings from Apple and other services. I have nothing to support this, but somehow I think they are getting their hands on better recordings, or handling them better.

Having said that, if deezer offers me HiFi for the cost of Premium, as they have done in select markets, I will upgrade, just making adjustments to my streaming quality as needed.

G

Hmm, I've just downgraded the bitrate to 320kbps and it's still doing it 😭 one pop/click every couple of tracks.

I'm downgrading to 320Kbps as it's pointless paying twice as much for 'HiFi' when it's virtually indiscernible from 320kbps and I'm not getting trouble-free audio from either.