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Android

Do you need help with Deezer on you Android device? Ask your questions here!

  • 617 Topics
  • 2,978 Replies

617 Topics

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Tiny Dancer
DerrelTiny Dancer
posted in Android

Deezer latest version 8.0.0.78

Dear Deezer, I miss the day, month and year of an album or song release. In the previous version when a song is playing you can choose album page and see the release date or year of the song. I can't find that yet in the new version 8.0.0.78.

0
D
Tiny Dancer
4 months ago
A
Runaway Baby
Axel JavierRunaway Baby
posted in Android

Hermit? Not enough streams?

There is no way!!! I only use this app to listen to music!!! Is it bugged?

6
E
Tiny Dancer
4 months ago
H
Runaway Baby
hone_stabeRunaway Baby
posted in Android

Voice controls with Android Auto

I've been using Deezer for a little over a month, and for most of that time, I've been able to control the app with Google Assistant voice commands in my car while using Android Auto. "Hey Google, play Kind of Blue" or whatever. Then a couple of days ago, voice commands stopped working. The command is still recognized by Android Auto. Google's stilted robot lady voice says "Playing Kind of Blue with Deezer" (and a Google Assistant text box appears on my car's head unit screen that says they same thing), but then there's a long pause and the Google Assistant ultimately says "The Deezer app is not responding. When it is safe to do so, please open the app on on your phone and try again." The normal on-screen Deezer controls still work in Android Auto while this is happening. It's just the voice controls stopped working out of the blue. Is this a known issue? And if so, what do I need to do to resolve it?

0
H
Runaway Baby
4 months ago
A
Runaway Baby
anastasssiaRunaway Baby
asked in Android

#MyDeezerYear 2023 bug

this is extremely strange, I listen to music for about 6h on a daily basis, this can't be true. sth must be wrong. I tried to update the app, I also tried to check #mydeezeryear on laptop. the same result. :(

5
A
Runaway Baby
4 months ago
J
Runaway Baby
J.PRunaway Baby
posted in Android

Shuffle button missing while casting from Deezer Android app to anything.

Like the title says, shuffle icon disappears the moment you start casting.I wonder what possible reason you would have for this behaviour?

109
bluezzbastardzz
Deezer Legend
4 months ago
N
Runaway Baby
nhamilt98Runaway Baby
asked in Android

Deezer stops working properly after Android update.

After latest Android update Deezer stopped working with a rotating cicrle on the track to be played. Only way to get it to work is to uninstall and reinstall. then it works until you stop using it, then when you try to play something later it will not work. Anyone else having this problem. Phone is Samsung A10.

19
S
Tiny Dancer
4 months ago
K
Runaway Baby
Kieran.AndersRunaway Baby
asked in Android

Completely stopped working since update?

Deezer app has completely stopped working since the update. Uninstalled and reinstalled several times. Cleared cache, restarted phone all to no avail. Just get error content not loading message fore every selection on data and WiFi. Any suggestions?

5
Jaime.
Community Manager
4 months ago
A
Runaway Baby
acruzmnRunaway Baby
posted in Android

Deezer crashes randomly on Android. Months with this issue. Fix it. Updating does nothing. AndroidWebView possible culprit.

Nothing Phone 1Nothing OS 2.0.4, Build Spacewar-T2.0-2310006-1014-EEAAndroid 13-Security update 01.Sep.2023-Google Play 01.Oct.2023-Baseband MPSS.HI.4.3.3-00781-LC_All_PACK-1.570503.2.589090.5-Kernel 5.4.210-qgki-gcfce8884187a, #1 Fri Oct.6.2023Deezer version 8.0.0.78Do not reply with “update Deezer”, “clear your cache”, etc. I will take replies of this nature as evidence that you did not read this at all. Your app is broken and cuts off my music randomly. I believe something related to AndroidWebView is causing this. Something is clearly very wrong with a core dependency of Deezer. I like your app, but I’m veering towards cancelling my premium subscription based on this issue persisting for months.

3
A
Runaway Baby
4 months ago
A
Tiny Dancer
AJxTiny Dancer
asked in Android

How to keep Deezer playing in the background over other audio apps (workout apps)

In the past, my Deezer music has played over my other work out/video apps (FitOn, YouTube). I was able to listen to my Deezer workout play list while waching the work out video on my mobile phone. Since the new logo and whatever changes were made, every time I open another app that uses audio - it shuts down Deezer. It was all working perfectly until the recent changes. Is there some setting that has change that I can change back? Or is this part of your new coding? How do I get Deezer to keep playing in the background over other video apps? I am sure it is a quick fix😉

1
Leonídia.Deezer
Community Manager
4 months ago
J
Runaway Baby
jimmyroe30Runaway Baby
asked in Android

deezer connect not working

I just signed up for a 3 month discounted subscription but deezer connect is not working. This is so disappointing as it's the only way I connect to my Sonos speakers. Before you say use the Sonos app, I won't do that. That app is inferior and I drive music from my streaming apps. If this won't work, I want a refund and my sub cancelled. 

1
awesomemac
Deezer Legend
4 months ago
Barendrecht
Lover
Barendrecht
asked in Android

no way to see complete album title?

There's no way to see full album title in mobile app? 

4
Barendrecht
Lover
4 months ago
Arjay Vanskor
Runaway Baby
Arjay VanskorRunaway Baby
posted in Android

Deezer no Longer showing Hifi on Album art?

After the new update, deezer album on the player UI no longer showing the streaming quality like HQ or Hifi. Is this the new thing now? or is it just a bug?

2
Leonídia.Deezer
Community Manager
4 months ago
B
Lover
bdsaLover
posted in Android

Chromecast disconnecting with app

When using the Chromecast feature, I used to be able to use the next and previous arrows in the notifications dock and on my pixel phone. Now if I try that, the UI in Deezer freezes and shows the wrong song is playing. Nothing can stop the issues except disconnecting from the Chromecast. There are also a few issues even with just using the app itself where after a few songs, the UI will freeze and become unresponsive to changing the song. And again I have to disconnect to make the app work again. This used to work before the new UI update. Anyways, I know that there have always been latency issues before, but I’m now just asking for it to work at all since that’s how I mostly listen to Deezer 🙏🏻

4
B
Lover
5 months ago
A
Lover
ArtemUaLover
asked in Android

Bugs with offline playback

For a long time, probably for six months, offline playback works very poorlySo the problem is that if you enable offline shuffling of tracks, then a playlist of 2-3 tracks is created, which play in a circle and often freeze. I recorded this in one of the pinned videos.  It is worth noting that there is no problem if you manually switch each track with the "next" button. You can see this in one of the pinned videos. If I remember something, I will add it to the comments https://www.veed.io/view/fa0bce7b-d7f8-4292-8a55-1026cae034f4?panel=share https://www.veed.io/view/c7662fa9-eedd-42c7-9201-7c79c0482222?sharingWidget=true&panel=share 

4
Leonídia.Deezer
Community Manager
5 months ago
U
Runaway Baby
User1993Runaway Baby
asked in Android

Music does not download

As you can see from the screenshot some music downloaded, some doesnt. This is not a new issue, I've had this problem in the past. The suggestions the help team gave was to uninstall the app and re download all my music, which I did. When this current problem reared its head again, I cleared all data, uninstall, re-installed, and some of the music downloaded, others not. I adjusted the Deezer allocated space to 40Gb, which is almost 2.5x more than the data/space needed, according to Deezer data.Furthermore, Ive read here that if it doesnt auto download, I have to use the manual selection. Which does not exist.  

9
U
Runaway Baby
5 months ago
C
Runaway Baby
civitanoRunaway Baby
posted in Android

App skips to next track when in focus

The new app seems to have an annoying behaviour or bug. It plays fine in the background. But as soon as it is brought back to focus, it immediately skips to the next track.Android 10 and 12, a smartphone and a tablet, both have this issue

2
C
Runaway Baby
5 months ago
M
Runaway Baby
Maja3010Runaway Baby
asked in Android

app for watch

I have Samsung galaxy watch 4, I've downloaded the app without any issues but I'm unable to log into deezer on it. It keeps saying, "hold your phone close to your watch too log in" I've done this dozens of times. Uninstalled on my watch several times. Just turned off and on but won't work. Quite infuriating. Anyone got a fix for this?

5
R
Tiny Dancer
5 months ago
O
Runaway Baby
Occams_CatRunaway Baby
asked in Android

Amazon Firestick - Deezer App not found?

I’m trying to use my 4K Amazon Firesticks with the Deezer in the UK- when I search the Amazon App Store on the stick, Deezer comes up as an option to download, but when you clik on the app it just says ‘App not found’. Have Deezer removed the app, can I side load an APK?Thanks

2
O
Runaway Baby
5 months ago
L
Tiny Dancer
Lawrence LevittTiny Dancer
asked in Android

can't get my galaxy watch 5 pro logged in

I can't login to my watch I got my phone right next to my watch but each time I clicked on login from my watch it failed and nothing happened at all 

1
Leonídia.Deezer
Community Manager
5 months ago
W
Runaway Baby
waltersorto19Runaway Baby
asked in Android

help please it keep pop up loading fails when i listen a song on my phone how can i fix this

Loading error keep pop up when I listen music on my phone 

3
Jaime.
Community Manager
5 months ago
M
Runaway Baby
mennoknight78Runaway Baby
asked in Android

Deezer sucks me dry!

I've been using Deezer Premium for a few years now. Never had any problems. The last few days however the Deezer app (on Android) keeps going through my data like crazy. I have a 10Gb/m bundle - it was gone within a week. Added 1 GB (10 euros, mind); listened to a few songs - gone within a day. Another GB - same thing. (and yes, it is Deezer that does this, I checked).This is all quite puzzling. Not to mention expensive. My listening patern is exactly the same as it was a month a go, or a year ago, for that matter. I've been listing to HiFi for almost three years now. So no changes there. Deezer Support is keeping awfully quiet. Any ideas/suggestions?

3
awesomemac
Deezer Legend
5 months ago
B
Runaway Baby
Badarc12Runaway Baby
asked in Android

You will not awnser this Deezer, because it will cost you. Why is there no STOP button????

You are ripping people off with the absent stop button.....

4
B
Tiny Dancer
5 months ago
A
AlliB83
posted in Android

Closing app music keeps playing in the background

When closing the app down the music i am playing still plays in the background so i then have to open the app again, pause the song and then shut the app. It never used to do this...any ideas??

61
B
Tiny Dancer
5 months ago
B
Runaway Baby
Baillien JohnRunaway Baby
posted in Android

yamaha music cast

Constant systeemfout bij het willen afspelen van Deezer met de Yamaha rn803d reciever. De app al volledig verwijderd, zonder resultaat.....

13
Leonídia.Deezer
Community Manager
5 months ago
T
Runaway Baby
Tamás CservenákRunaway Baby
posted in Android

Chromecast with Google TV client is very buggy

I use Deezer on 3 platforms: Desktop (Linux), Android Phone and Chomecast w/ Google TVThe client is very unstable (on the brink to be unusable) on Chromecast w/ Google TV. Examples:Starting Flow (My music → Flow) simply makes client crash (you end up on Chromecast home page) Starting Home → Flow behaves weirdly, it ends up in partially updated screen, like is waiting for back-end.The Chromecast with Google TV (4K) is up to date, and Deezer client is up to date as well.

2
T
Runaway Baby
5 months ago
TERMS OF USE DEEZER COMMUNITY SITE