Answered

I can't delete my search history

  • 22 April 2019
  • 7 replies
  • 587 views

My search history doesn't clear. I did go to app settings, delete history. Nothing changes.

What can I do
icon

Best answer by Jessica.Deezer 17 May 2019, 16:18

Hey @None this issue should be fixed with the next version, which is currently in Beta. You are welcome to register as Beta Tester as well: https://www.deezer.com/beta/newandroid 🙂
View original

7 replies

Userlevel 7
Badge +1
Hi there, sorry about that. I was able to actually reproduce this and have passed it on right away to our developers. Please make sure to always install the latest version of our app, I am sure this will be fixed soon in an upcoming version of the app, sorry for any inconvenience.
Hi, I've updated the app. Uninstalled and reinstalled multiple times. Still doesn't clear.
It's been almost a month.

Anything else I can do?
Userlevel 3
Hey @None this issue should be fixed with the next version, which is currently in Beta. You are welcome to register as Beta Tester as well: https://www.deezer.com/beta/newandroid 🙂

Hey team,

 

I just tried to clear my research history but it doesn’t fully work...

Indeed, you can remove info from the research bar however, on the mobile app version, the history section is still visible.

 

Can you please advise how can we really clear the history?

Thanks,

Marion

Userlevel 7
Badge +5

Hi there @marionnnn 

Thanks for reporting to us. What version of the app are you using?

I'll be passing this on to our developers :thumbsup_tone2:

Hi there @marionnnn 

Thanks for reporting to us. What version of the app are you using?

I'll be passing this on to our developers :thumbsup_tone2:


same problem on the latest version

Userlevel 7
Badge +5

It'll be reported @Chev Chelios 

Thanks for letting us know. That should be working (from the Search history) - have you tried reinstalling the app?

Reply